Global E-commerce Lead

Viatris; Monza; In loco; EUR 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

A leading company in healthcare is seeking a Global E-Commerce Lead to drive their eCommerce strategy across multiple channels and brands. This role involves managing the relationship with Amazon, leading eCommerce initiatives, optimizing performance metrics, and driving revenue growth across Europe. The ideal candidate will have significant experience in eCommerce management, excellent organizational and communication skills, and a strong understanding of the Amazon Vendor model.

Servizi

Competitive salaries

Inclusive work environment

Competenze

• 5+ years in eCommerce channels management within Omnichannel Companies.
• Deep knowledge of Amazon relationship management and Vendor Central tools.
• Fluent in English (C1 Advanced qualification).

Mansioni

• Drive eCommerce revenues development globally following the Global strategy.
• Lead PAN-EU Amazon relationship and manage operational aspects.
• Support countries in developing eCommerce capabilities.

Conoscenze

Organizational skills

Interpersonal skills

Communication

Formazione

Bachelor's degree in Economics or Marketing

Descrizione del lavoro

At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs.

Viatris empowers people worldwide to live healthier at every stage of life.

• Access - Providing high quality trusted medicines regardless of geography or circumstance;

Leadership - Advancing sustainable operations and innovative solutions to improve patient health; and

Partnership - Leveraging our collective expertise to connect people to products and services.

Every day, we rise to the challenge to make a difference, and here’s how the Global E-Commerce Lead role will make an impact :

The Global eCommerce Lead reports to the Head of Global eCommerce Strategy and plays a key role in driving localization and successful implementation of Global eCommerce Strategy across all geographies, for all Brands (including Cosmetics, Food Supplements, Medical Devices, OTC and Prescription Drugs), Therapeutic Areas, and on all type of online players (including online Pharmacies, Amazon and other marketplaces).

S)He manages directly all commercial and operational aspects of the Pan European agreement with Amazon, connecting with both Retail and ADV counterparts in Amazon (AVS model).

S)He facilitates and incentives exchanges of best practices among countries and with Global Functions, to make a visible difference in accelerating the growth of online business Creating a connection between Central Marketing / R&D functions and Countries, s(he) will concretely help evolving Brands’ product and communications strategy, accordingly to insights the online channels are able to provide on consumers’ behavior.

Key responsibilities for this role include :

• Drives eCommerce revenues development globally, following the Global strategy
• Defines KPIs and targets for local markets (in alignment with local leadership and Head of Global eCommerce Strategy)
• Leads PAN-EU Amazon relationship as key contact point (PAN EU AVS program). Escalates (internally and to Amazon) issues related to supply / logistics, assortment, profitability topics
• Helps countries and Central functions in developing eCommerce capabilities, building the organization, processes, tools and local teams’ skills. Supports each country along their journey from the initial stages to a successful full implementation of the online channels, driving with inspiration all stakeholders
• Fosters best-practices exchange among countries, increasing organizational capabilities,
• Supports with a hands-on attitude, localization, deployment, and implementation of Global eCommerce Strategy setting priorities, targets and ensuring consistency with the long-term vision.
• Tracks closely performances with unified KPIs and metrics for all countries, gathering data from markets to build benchmarks to help each country enhance their performance. Keeps Leadership Teams updated on how eCommerce performs
• Identifies tactical plans and helps Countries implementing and reviewing them, in accordance with results and targets’ achievements
• Supervises eCommerce contents strategy and priorities, building best practices, and sharing playbooks with all countries to update and monitor content strategy implementation, in close collaboration with the Global Digital Marketing Team
• Supervises eCommerce advertising and media plans and execution joining local monthly review with media agencies and / or local content managers, to ensure successful execution of media eCommerce and performance marketing strategies

The minimum qualifications for this role are :

• Bachelor's degree or equivalent degree in Economics, Marketing or similar education
• At least, 5 years of experience in eCommerce channels management within Omnichannel Companies; Amazon relationship management (including Amazon ADS), deep knowledge of the AVS relationship and FBA operational model dominates Amazon Vendor Central tools and Reports
• Fluent English (oral and writing), minimum C1 Advanced qualification or equivalent.
• Strong organizational skills and excellent interpersonal and communication skills

At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.

Viatris is an Equal Opportunity Employer.