Global Commercialization Launch Lead

Cencora; Lazio; Ibrido; EUR 80.000 - 120.000; Tempo pieno

Descrizione del lavoro

Cencora is seeking a Senior Product Launch Lead in Italy to manage and enhance the Product Launch Process for key clients. This pivotal role involves leading product launches, managing cross-functional teams, and ensuring customer satisfaction in a dynamic environment. Ideal candidates will bring extensive experience in the pharmaceutical sector, with a passion for launching innovative solutions globally.

Servizi

Comprehensive benefits package

Professional development opportunities

Employee resource groups and volunteer activities

Paid parental and caregiver leave

Support for working families

Competenze

• Master’s degree or equivalent in relevant field required.
• 15+ years of experience in pharmaceutical and healthcare industry.
• 5+ years in a product launch position at a manufacturer.

Mansioni

• Lead product launch process and manage customer expectations.
• Coordinate cross-functional workflows and ensure customer satisfaction.
• Mentor teams and implement process improvements.

Conoscenze

Product launch expertise

Project management

Communication

Leadership

Customer management

Formazione

Master’s degree in business management or Pharmacy degree

Strumenti

Project management tools

Descrizione del lavoro

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

As the Senior Product Launch Lead at Cencora, you will play a pivotal role in designing and owning the Product Launch Process, recruiting, running and developing Product Launch Leaders, as well as leading product launches for key Cencora small to midsize (SMID) clients.

Acting as the hands-on single point of customer contact during the launch phase, you will need to balance technical skills for process development, change management abilities, and political acumen to navigate the complexities internal and external stakeholders. In addition, you will need strong customer management skills to manage customer expectations.

By coordinating cross-functional workflows internally in collaboration with Enterprise Project Management, you will drive optimal customer experience and the operationalization of launch plans with a strategic vision for long-term impact and market competitiveness.

Your contributions will be instrumental in shaping cohesive operations and fostering innovation and success. Demonstrating cultural sensitivity and experience in global markets, you will navigate diverse regulatory environments to achieve seamless product launches for our Cencora customers.

Responsibilities :

• Lead the Customer experience model for small to mid size (SMID) customers and ensure the customer is receiving a seamless centralized launch experience while also managing internal Cencora stakeholders
• Own and refine the Product Launch Process developing area expertise within Cencora to create a Centre of Excellence for Product Launch, primarily centered around the SMID biotech customer
• Define and lead the deployment phase of a SMID product launch in a single or multiple markets, identifying and assigning subject matter expertise as required
• Take a hands-on approach to being the single point of customer contact for the delivery phase of a product launch
• Coordinate across Cencora SME and functional teams (including Market Access, Quality, Regulatory Affairs, Pharmacovigilance, Logistics, Legal, Patient Services, and Sales & Marketing) in partnership with the Enterprise Project Manager to create and execute the product launch plan
• Establish key performance indicators to measure success, such as time to market and customer satisfaction
• Guide internal and external cross-functional teams to ensure alignment with business objectives, regulatory standards, and quality requirements, while fostering a culture of innovation and continuous improvement.
• Work closely with senior leadership to understand business objectives, define integration goals, and develop a comprehensive roadmap to align various BUs' processes
• Lead and mentor cross-functional teams to implement process improvements, ensuring that projects are executed on time, within scope, and in alignment with business objectives
• It is estimated that the role requires approximately 25-50% of travel.

Education and Experience :

Master’s degree in business management, Pharmacy degree, or a related field

Normally requires a minimum of fifteen (15) years related and progressively responsible experience within the pharmaceutical and healthcare industry, with at least 5+ years spent in a launch position at a manufacturer.

Skills :

• Expert in brand / product launch (10+ deals end to end) specific to market. Proven track record of successfully leading and managing complex cross-functional projects within the pharmaceutical or healthcare industry
• Demonstrated success in launching new products into the US or Europe / global from a pharma perspective and with a manufacturer / consultant / supplier profile
• Broad knowledge of brand / product launch across all global markets
• In-depth understanding of the US or European pharmaceutical landscape, including market access, quality, regulatory affairs, pharmacovigilance, compliance, distribution, 3PL, patient services, and sales & marketing
• Excellent interpersonal and communication skills, with the ability to collaborate effectively with individuals at all levels of the organization
• Exceptional leadership and mentoring skills
• Highly organized and detail-oriented, with the ability to manage multiple projects simultaneously
• Familiar with project management tools, methodologies and software as well as solid computer skills
• Inquisitive and Proactive

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.