Global Application & Processes Manager – IT TechOps

The provided job description is comprehensive and well-structured, but it can benefit from improved formatting for better readability and engagement. I will add appropriate HTML tags such as

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  Context

  The Global Application & Processes Manager is someone who can effectively cross-collaborate with multiple stakeholders to lead project activities, including preparation of deliverables, process design, and business partner iteration management. This role involves defining current and future business processes, identifying issues and risks, suggesting mitigation strategies, and driving technology solutions. The ideal candidate must be:

  • A talented IT/Business professional who loves complex challenges
  • Determined to succeed by delivering end-to-end IT solutions on time

  The role will be responsible for managing and optimizing Manufacturing and Engineering solutions, focusing on Production Execution, Logistics, Engineering, Pharma Serialization, and EHS. The person will coordinate with internal and external partners, configure and maintain systems, manage updates, and troubleshoot issues.

  The candidate will oversee technical design, build & test, define guidelines & standards, and cooperate with Solution Architects & Infrastructure Leads for system configuration and landscape setup.

  The manager will work closely with stakeholders to gather requirements, translate them into documents, write business cases, and deliver cost-effective solutions, incorporating feedback for future improvements.

  Main Activities and Responsibilities

  • Mapping and analyzing business processes
  • Process modeling and redesign
  • Identifying improvements in business operating models
  • Benchmarking emerging technologies
  • Acting as Change Manager in organizational projects
  • Supporting Business Key-Users and Process Owners
  • Collaborating to understand business needs and opportunities

  Project Management and Execution

  • Engaging with Key-Users and Process Owners
  • Gathering and analyzing requirements
  • Designing technical solutions
  • Managing project plans, schedules, budgets, and resources
  • Leading or participating in projects and managing external providers
  • Configuring and implementing software
  • Overseeing system integration and monitoring project progress
  • Driving user adoption and supporting post-go-live activities

  Application Maintenance and Continuous Improvement

  • Gathering feedback and lessons learned
  • Identifying and addressing areas for improvement
  • Monitoring vendor performance and budgets
  • Maintaining governance and compliance

  Business Applications Management

  • Managing the lifecycle of business applications
  • Supervising integration processes and vendor relationships
  • Supporting cross-functional system optimization

  Job Requirements

  Education:

  • Bachelor or Master in Economics, Finance, Engineering, or Computer Science
  • English proficiency from B2 level

  Professional Experience:

  • Over 5 years in a similar role within an international company or consulting
  • Experience in transformation initiatives and functional analysis
  • Deep knowledge of Demand to Stock processes, especially in pharmaceuticals
  • Proven success in leading IT projects, especially implementing business applications
  • Understanding of manufacturing processes and systems like SAP PM, calibration management, and C&Q systems
  • Experience with ERP platforms, data visualization tools, and Industry 4.0 technologies is a plus

  Additional Knowledge:

  • Experience in digital transformation and organizational design
  • Analytical, problem-solving, and stakeholder management skills
  • Teamwork, goal orientation, and excellent communication skills
  • Proficiency with Google Suite (preferred)

  The Company

  Menarini Group is a leading Italian pharmaceutical company committed to quality, innovation, and sustainability. It collaborates internationally to develop cutting-edge solutions in healthcare, emphasizing research, ethics, and environmental responsibility.