German-Speaking Customer Support Specialist (Remote Greece)

FH Collective - Academy; Bressanone; On-site; EUR 21,000 - 24,500; Full time

Benefits offered by this job

4 weeks hotel accommodation

Flight ticket

Airport pickup

Real estate agency fees covered

Job summary

FH Collective - Academy is seeking German-speaking customer support professionals to join a fully remote team in Greece. Relocation support is offered for EU candidates moving to Greece, with a lifestyle upgrade and flexible work setup.

You will handle empathetic customer support, investigate issues, promote safety, and leverage data to improve user experience. Fluency in German and English is required, along with strong communication skills and a proactive, solution-focused mindset.

Qualifications

• Fluency in German and English is required.
• Strong communication and analytical skills are essential.
• A solution‑oriented mindset and passion for helping others are valued.
• Basic familiarity with digital platforms; training provided.

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Promote community safety and product understanding.
• Use data insights to enhance user experience.

Skills

German fluency

English fluency

Strong communication

Analytical skills

Solution-oriented mindset

Digital platforms basics

Job description

Relocate to Greece This Summer — and Work Remotely!

We are looking for German speakers to join our customer support team in Greece. This role offers an international working environment along with full relocation support for candidates moving from one of EU countires to Greece.

Imagine starting your day with a coffee in Athens or ending it with a sunset by the sea — this is more than a job, it's a lifestyle upgrade.

What You'll Do:

• Provide empathetic and accurate customer support
• Investigate account issues and content reports
• Promote community safety and product understanding
• Use data insights to enhance user experience
  
  
  

What You Bring:

• Fluency in German and English
• Strong communication and analytical skills
• A solution-oriented mindset and passion for helping others
• Basic familiarity with digital platforms (training provided)
  
  
  

Relocation Package (within the EU):

• 4 weeks hotel accommodation
• Flight ticket
• Airport pickup
• Real estate agency fees covered
  
  
  

Work-from-Home Setup:

• Already in Greece? Work from anywhere in the country
  
  
  

What You'll Get:

• Salary: up to €1,500 gross/month (x14 salaries)
• Bonus: up to €250/month
• Career growth in an international environment
• Full remote flexibility + Mediterranean lifestyle
  
  
  

Why Join?

Make an impact by helping create a safer and more supportive online environment — while living your best life in Greece.

If you are ready to take on this exciting opportunity, please apply with your updated CV in English.