German Customer Support Advisor - Remote in Greece

Velenosi & Meredith Consulting; Trento; Remoto; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading consulting firm offers a remote position for a German Customer Support Advisor. This role allows you to assist German-speaking clients from home, handling inquiries via phone, chat, and email. You will ensure high-quality service while addressing customer concerns. Ideal candidates are fluent in both German and English and possess strong customer service skills. Enjoy benefits like equipment provision and meal allowances while working in a collaborative, international environment.

Servizi

Remote-first role with equipment provided

Flight reimbursement & temporary accommodation if relocating

Meal allowance

Private health insurance

2 rotating days off weekly

Competenze

• Fluent in German (C1 level) and English.
• Friendly and patient personality for customer interactions.
• Ability to work effectively in a remote environment.

Mansioni

• Provide phone, chat & email support in German.
• Solve account or product queries with professionalism.
• Escalate complex issues to specialized teams.
• Be the voice of global brands for the DACH market.

Conoscenze

C1 German

English

Customer service skills

Descrizione del lavoro

Overview

German Customer Support Advisor -- Remote in Greece. Work from home in Greece supporting leading European digital platforms. Enjoy remote work while helping German-speaking customers with smooth service experiences.

What youll get

• Remote-first role with equipment provided
• Flight reimbursement & temporary accommodation if relocating
• Meal allowance & private health insurance
• 2 rotating days off weekly and international team collaboration

What youll do

• Provide phone, chat & email support in German
• Solve account or product queries with professionalism
• Escalate complex issues to specialised teams
• Be the voice of global brands for the DACH market

Who you are

• C1 German + English
• EU work eligibility
• Friendly, patient, and comfortable working fully remotely