Company Description
For over 164 years, Frette has crafted exquisite linens, blending Italian artistry with timeless luxury. Master artisans in Monza and Milan transform the finest fibers into creations of unmatched quality and elegance. Renowned for its signature finish, Frette has graced iconic destinations—from St. Peter’s Basilica to the Orient Express—while over 500 European royal families have slept beneath its sheets. Today, its legacy lives on in luxury hotels, private residences, yachts, and jets, remaining dedicated to outfitting the world’s most exceptional spaces.
Job Description
Frette is seeking a General Manager, EMEA to oversee all commercial divisions within the region, including Retail, Contract/Trade, third-party Distributors/Wholesale partners, and Hospitality.
The individual is responsible for P&L management for each business unit, ensuring strategic and operational efficiency to maximize sales, profitability, growth, and account penetration.
This role requires a hands-on, self-starting, and analytical thinker who thrives in a fast-paced, high-growth environment.
Responsibilities Include But Are Not Limited To
Strategic Planning & Analysis
• Develop and lead the execution of the company’s commercial strategy for the EMEA region, defining KPIs, targets, and a roadmap for revenue and market share growth.
• Analyze customer feedback and market trends with direct reports to develop new strategies, tools, and resources.
• Find innovative solutions, including new technology, to enhance customer experience in-store.
• Provide regular performance updates and reports to senior management and the Board.
Business Development
• Seek new partnerships, collaborations, and growth opportunities.
• Identify potential markets, evaluate expansion options, and negotiate strategic partnerships or acquisitions.
• Ensure alignment of business practices across all markets for a consistent client experience.
• Attend networking and trade events as a brand ambassador.
Transformational Leadership
• Provide market insights and drive growth opportunities.
• Monitor industry trends, competitive landscape, and market dynamics.
• Ensure the highest quality of products, services, and customer experience.
• Conduct market research and leverage data-driven insights for decision-making.
Cross-functional & Team Leadership
• Develop relationships with stakeholders, customers, suppliers, and partners.
• Collaborate with departments like finance, operations, product development, and marketing.
• Support new product launches with internal teams.
• Recruit, train, and manage staff, fostering a positive work environment.
• Inspire teams to achieve goals with autonomy and sound judgment.
Qualifications
• Proven success in developing and executing commercial strategies for B2C and B2B markets in EMEA, luxury experience preferred.
• Expertise in financial analysis and budgeting.
• Strong ability to identify and capitalize on business opportunities.
• Resourceful, collaborative, and creative problem-solver.
• Excellent cross-functional teamwork and communication skills.
• Strong leadership and interpersonal skills.
• Ability to travel up to 35% internationally.
• Proficiency in Italian and English, verbal and written.
Additional Information
We offer a contract with CCNL Textile-industry, daily tickets from €8, and competitive welfare benefits. The weekly schedule is 40 hours, Monday to Friday, with flexible hours (8:30–9:30 and 17:30–18:30). Frette offers an option for a hybrid work arrangement of two days per week.