General Manager

Park Hyatt Milan; Milano; In loco; EUR 80.000 - 120.000; Tempo pieno

Descrizione del lavoro

A renowned luxury hotel in Milan is seeking a General Manager to oversee operations, performance, and guest experiences. The ideal candidate should have a degree in Hotel Management, experience in luxury hotel management, and fluency in English. This role demands a strategic mindset and ability to lead multicultural teams, ensuring the hotel meets its upscale standards.

Competenze

• Experience in luxury hotel management, ideally in a property like Park Hyatt Milano.
• Understanding of luxury segment and Italian/European markets.
• Ability to manage high-profile guests and multicultural teams.

Mansioni

• Oversee strategy and profitability of the property.
• Align with Hyatt’s values to maximize revenue.
• Lead diverse teams to build trust and positive guest experiences.

Conoscenze

Luxury hotel management

Fluent in English

Upscale operational management

Strong network in luxury travel

Formazione

Degree in Hotel Management or Business School

Descrizione del lavoro

Overview

• Place of Work: Park Hyatt Milano
• Job Level: General Manager
• Reports to: Area Vice President

Grounded in our Purpose to “care for People so they can be their Best,” a Hyatt General Manager is responsible for bringing this Purpose to life through the execution and delivery of the Hyatt brand and brand experiences across all stakeholders: guests, colleagues, customers, owners, and communities. With passion, care, and a strong work ethic, Hyatt General Managers actively and consistently engage all stakeholders to listen, learn, and lead a diverse team focused on building brand loyalty and cultivating positive guest experiences.

Note: The following sections outline the core responsibilities and qualifications for Park Hyatt General Manager roles.

Responsibilities

• Park Hyatt General Managers are the embodiment of the Park Hyatt brand experience and culture as it relates to customers, guests, colleagues and owners.
• Oversee the overall strategy, performance and profitability of the property, ensuring it is operating with excellence.
• Align with Hyatt’s core values to maximize revenue and profit opportunities and ensure the efficient and effective management of the property asset.
• With integrity and in alignment to develop talents, lead a diverse team to build the trust of others in all interactions and cultivate a positive guest and colleague experience.
• Continuously find ways to improve all areas of the property and remain flexible in rapidly changing environments.
• Bring Hyatt’s values to life by demonstrating excellence in all aspects of the guest experience and overall performance of the hotel.
• Luxury Five-Star Hotel in Milan near Duomo.
• Luxury 5-Star Hotel in Milan Near Duomo | Park Hyatt Milan.

Qualifications

• Degree in Hotel Management or Business School.
• Experience in luxury hotel management, in a similar caliber property as Park Hyatt Milano.
• Understanding of the luxury segment and the Italian and European landscapes.
• Fluent in English; intermediate Italian can be considered.
• Ability to manage high-profile guests, and multicultural teams.
• Strong network in the luxury travel industry.
• Upscale operational management & strategic mindset.