General Manager

Handwritten; Alba; In loco; EUR 70.000 - 100.000; Tempo pieno

Descrizione del lavoro

A leading hospitality group is seeking a General Manager for their new hotel in Alba. The ideal candidate will have over 5 years of experience and be fluent in Italian, English, and French. Responsibilities include leading operations, enhancing guest satisfaction, and driving revenue. Join us to create memorable experiences in hospitality.

Competenze

• Minimum 5 years as a General Manager with proven results.
• Strong emotional intelligence and credibility.
• Fluency in Italian, English, and French.

Mansioni

• Lead hotel operations with full accountability.
• Enhance guest satisfaction and achieve financial goals.
• Drive revenue through sales channel optimization.
• Create a motivational team culture.

Conoscenze

Customer orientation

Leadership skills

Communication skills

Commercial acumen

Negotiation abilities

Project management

Team player

Descrizione del lavoro

At Accor, we’re more than a global leader in hospitality; we are a place where you can truly be yourself and discover a brand and role that resonate with your personality. We are committed to supporting your growth and development every day, ensuring that work brings purpose to your life. As part of Accor, you’ll have the freedom to explore our limitless possibilities.

Job Description

About the Position

We are seeking an inspiring leader to step into the role of General Manager for the Handwritten Alba, a new opening within our distinguished Handwritten Collection.

Your leadership, strategic vision, and exceptional interpersonal skills will be key to building a unified, motivated team, enhancing guest satisfaction, and achieving outstanding operational results.

With strong commercial insight, a results-driven approach, and the determination to drive revenue, you will identify synergies and exceed ambitious targets.

As General Manager, your key responsibilities will include:

• Acting as the primary strategic business leader with full accountability for hotel operations, ensuring exceptional service and satisfaction for guests, employees, corporate stakeholders, and ownership while achieving financial goals.
• Championing the unique Handwritten spirit, delivering outstanding service quality and embodying the Accor brand values.
• Driving revenue by optimizing various sales channels and focusing on RevPAR growth.
• Creating and nurturing a "Heartist" culture, inspiring and engaging your team to deliver on shared goals.
• Guaranteeing high standards across all departments, including Accommodation & F&B services.
• Implementing and monitoring Accor and Owner policies and procedures, with a dedication to total customer service.
• Upholding labor relations standards and ensuring health & safety compliance.
• Representing Accor and the Owners interests in all hotel-related matters.

Qualifications

• A minimum of 5 years of extensive experience as a General Manager, with a proven record of delivering exceptional results.
• Strong customer orientation, emotional intelligence, and credibility, with a sense of commitment and accountability.
• Leadership skills that inspire and unify teams around common goals, striving for excellence in both quality and financial outcomes.
• Excellent communication and negotiation abilities.
• Proficiency in Italian, English, and French is essential.

Required skills :

• Solid commercial acumen and business insight.
• Outstanding relationship-building and communication skills.
• Proven ability to manage multiple projects simultaneously.
• Strong team player with flexibility and adaptability in a dynamic environment. Influential, organized, and self-motivated.

Additional Information

• Our commitment to Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

• Why being part of the Accor world?

By joining the brand Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Be ALL you are with all your Heart #LimitlessCareers

The job offer refers to both gender in accordance with the provisions of Legislative Decree 903 / 77 and Legislative Decree 125 / 91