Attiva gli avvisi di lavoro via e-mail!

Front Office Shift Leader / Front Office Agent (M/F/D) Starting With 02/2026

Falkensteiner Hotels & Residences

Bardi

In loco

EUR 25.000 - 35.000

Tempo pieno

Ieri
Candidati tra i primi

Descrizione del lavoro

A luxury hotel resort in Salò is seeking an experienced Front Office Shift Leader / Agent. Responsibilities include managing daily front office tasks, assisting guests, and handling reservations. Ideal candidates have at least 2-3 years of experience, strong communication skills in German, Italian, and English, and a completed vocational training in the hotel industry. The position offers a secure long-term career in a dynamic work environment with attractive employee benefits.

Servizi

Team Member Rates
Family & Friends special rates
Access to regional partner benefits

Competenze

  • At least 2-3 years of professional experience in front office.
  • Well-groomed appearance and excellent manners.

Mansioni

  • Ensuring the smooth running of daily tasks at the front office.
  • Welcoming and assisting guests (check-in and check-out).
  • Providing support for guest requests and complaint management.

Conoscenze

Excellent communication skills
Fluent in German
Fluent in Italian
Fluent in English
Team player
Solution-oriented mindset
Can-do attitude

Formazione

Completed vocational training in the hotel industry

Strumenti

Microsoft Office
Apaleo knowledge
Descrizione del lavoro

Welcome Home to the Falkensteiner Resort Lake Garda in Saló

Falkensteiner Resort Lake Garda brings contemporary elegance to one of Italy's most graceful destinations. Surrounded by botanical richness and in harmony with the gentle rhythm of the lake, this resort blends thoughtful design with natural beauty. Built to 5-star standards, the hotel and private residences sit within a landscape that provides space for relaxation, exercise and new inspiration – all year round.

Highlights

  • Exklusive hotel with 97 elegant rooms and suites
  • 170 design-led apartments at Falkensteiner Park Residences
  • Acquapura SPA with wellness experiences guided by regional plants and rituals
  • Welcoming families, couples and solo travellers – with room to reconnect or retreat
  • Regional cuisine, reimagined with lightness and creative clarity
  • Botanical Park featuring over 400 plant species, inspired by the Historia della Riviera di Salò
  • Accessible by train and via airports in Verona, Milan, Bologna, and Venice
  • A setting for sports, culture, wellness, and nature

We are looking for dedicated people who are passionate about delighting our guests. We work together as equals – inspiring each other and creating unforgettable experiences for our guests.

Would you like to work for a steadily growing family business and a dynamic hotel group with more than 30 hotels and residences in Europe? Would you like to help create a home away from home for our guests?

Then Falkensteiner Hotels & Residences is the perfect choice for you

We are looking forward to welcoming you to our team in Salò as :

Front Office Shift Leader / Front Office Agent (m / f / d)
Your responsibilities :
  • Ensuring the smooth running of daily tasks at the front office
  • Completing all administrative tasks and handling correspondence
  • Welcoming and assisting guests (check-in and check-out)
  • Providing individual support for guest requests and complaint management
  • Ensuring the smooth running of office organisation
  • Responsible for the professional and prompt processing of incoming reservations
  • First point of contact on site for guests
  • General secretarial tasks, including guest hospitality
  • Receiving and forwarding general enquiries (by telephone and in person)
Your profile :
  • At least 2-3 years of professional experience in front office
  • Completed vocational training in the hotel industry
  • Well-groomed appearance and excellent manners
  • Excellent communication skills and a confident and winning manner
  • Very good written and spoken German, Italian and English
  • Good knowledge of Microsoft Office, Apaleo knowledge is advantageous
  • Can-do attitude, hands-on mentality and highly solution-oriented
  • Team player
What we offer you :
  • All inclusive onboarding at the beginning of your employment for a good start
  • Active shaping of a dynamic work environment
  • A secure, long-term position within the Falkensteiner Family with internal promotion potential
  • Team Member Rates and Family & Friends special rates with additional F&B and Spa discounts in over 30 Falkensteiner Hotels & Residences
  • Cross-exposure opportunities in other Falkensteiner properties
  • Access to regional partner benefits and corporate discounts

Compensation is based on the collective agreement for the hotel and hospitality industry, with a clear willingness to overpay depending on qualifications and experience.

Apply now using the "Apply" button or send us your application by mail to

We're looking forward to hearing from you

CONTACT :

Katharina Spanring-Sternig

Falkensteiner Resort Lake Garda

Via San Francesco d'Assisi, Salò (BS)

Lombardei - Italien

Take a look at your future workplace : Resort & Appartements Gardasee | Falkensteiner Resort Lake Garda

Ottieni la revisione del curriculum gratis e riservata.
oppure trascina qui un file PDF, DOC, DOCX, ODT o PAGES di non oltre 5 MB.