Front Office Manager mfd in Hamburg

Radisson Hotel Group; Milano; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading hotel group seeks a Front Office Manager to enhance guest experiences at their Hamburg location. The role involves leading a team, managing operations, and ensuring exceptional service. Candidates should have front office experience, leadership skills, and proficiency in German and English. Attractive benefits include a permanent contract, bonuses, and personal development opportunities.

Servizi

Permanent employment contract

30% discount on F&B

Bonus payments for loyalty

Free meals in the staff restaurant

€550 net bonus for new hires

Access to online trainings

1 month free hotel accommodation for relocation

One free night in the hotel with dinner & breakfast

Competenze

• Experience in the front office area and some leadership experience.
• Proficiency in German and English.
• Team spirit, solution-oriented mindset, and good communication skills.

Mansioni

• Lead and motivate the front office team, serving as both a role model and coach.
• Ensure smooth operations at the reception desk.
• Take responsibility for the department budget and develop strategies to meet targets.

Conoscenze

Office Management

Hotel Experience

Hospitality

Guest Services

Hotel Management

Front Desk

Descrizione del lavoro

Interested in a new experience abroad? Become a MomentMaker at the Radisson Hotel Group in Hamburg, Germany!

Front Office Manager (m/f/d) at our Radisson Blu Hotel Hamburg

Are you a passionate host who leads your team with heart and professionalism? Then we have the right job for you!

As a Front Office Manager, you are the face of our hotel and work with your team to ensure exceptional guest experiences from the warm welcome to the perfect checkout.

Tasks

1. Lead and motivate the front office team, serving as both a role model and coach
2. Ensure smooth operations at the reception desk
3. Create shift schedules and duty rosters
4. Take responsibility for the department budget and develop strategies to meet targets
5. Continuously optimize the guest experience

Requirements

1. Experience in the front office area and some leadership experience
2. Passion for excellent service and guest satisfaction
3. Proficiency in German and English
4. IT affinity and quick understanding of new systems
5. Team spirit, solution-oriented mindset, and good communication skills

We offer:

• Security & work-life balance: Permanent employment contract & an additional day off around your birthday
• Attractive benefits: Team rates for you, family & friends at all Radisson hotels, 30% discount on F&B
• Loyalty rewards: Bonus payments & a gold pin for every 5th year of service
• Employee catering: Free meals in the staff restaurant (taxable monetary benefit)
• Bonuses & incentives: €550 net bonus for recommended new hires, commission for each new member of the loyalty program
• Personal development: Access to over 2000 online trainings via Radisson Academy & international career opportunities
• Relocation support: 1 month free hotel accommodation if relocating from out of town
• Unique experience: One free night in your hotel including dinner & breakfast for you and a guest within the first 6 months
• Award-winning employer: 3rd place among the best employers in 2023 (Forbes, Travel & Leisure category)

If this sounds like your next challenge, apply now and become part of the Radisson Hotel Group! We look forward to hearing from you!

Key Skills

Office Management, Hotel Experience, Hospitality, Guest Services, Hotel Management, Front Desk, Dental & Medical Office Experience, Eaglesoft, Dentrix

Employment Type: Full Time

Experience: [Specify years]

Vacancy: 1