Front Office Lead

Sarasota Memorial Health Care System; Venezia; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a dedicated individual to join their team in a patient-focused role. This position involves managing patient interactions, including scheduling and check-ins, while ensuring compliance and confidentiality. The ideal candidate will possess strong communication skills, proficiency in Microsoft Office, and a professional demeanor. This role not only supports the operational goals of the organization but also contributes to the overall patient experience. If you are detail-oriented and thrive in a dynamic environment, this opportunity is perfect for you.

Competenze

• Minimum of one year experience in a physician office.
• Strong skills in Microsoft Office and medical terminology.

Mansioni

• Handle patient scheduling, check-in, checkout, and follow-up.
• Act as a liaison between patients, physicians, and insurance.

Conoscenze

Microsoft Office Suite

Oral Communication

Written Communication

Data Input

Interpersonal Skills

Initiative

Dependability

Medical Terminology

EHR/EMR Knowledge

Multi-tasking

Formazione

High School Diploma or GED

Vocational Training

Descrizione del lavoro

Job Summary

Will conduct his/her daily interactions in a way that demonstrates a positive organizational attitude and effectiveness and models the organization’s Mission, Vision, and Values. Behaviors and attitude support achievement of the system’s goals in Service, People, Finance, Quality and Growth. Responsible for patient related activities, which include patient scheduling, patient check-in, checkout, and follow up activities. Acts as a liaison between physician, patient, facility and insurance company. Handles collections of monies from patient at time of checkout. Meets all compliance standards. Observes strict confidentiality in dealing with patients and patient information.

Required Qualifications

1. Require a minimum of one (1) year of experience in a physician office.
2. Require skill in all Microsoft office software programs (Word, Excel, Outlook, Power Point, and Access).
3. Require a professional, neat appearance with strong oral and written communication skills.
4. Require computer, keyboard and data input.
5. Require pleasant and professional demeanor.
6. Require skill in establishing and maintaining effective working relationships.
7. Require demonstrated initiative and self-direction.
8. Require ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency.
9. Require dependability/reliability.
10. Require knowledge of EHR/EMR.
11. Require medical terminology.

Preferred Qualifications

1. Prefer some college or vocational training.
2. Prefer basic knowledge of third party payers.

Mandatory Education

HS EQ: High School Diploma, GED or Certificate

Preferred Education

Required License and Certs

Preferred License and Certs