Front Office Agent (d/f/m)

Leonardo Hotels; Venezia; In loco; EUR 18.000 - 26.000; Tempo pieno

Descrizione del lavoro

Leonardo Hotels is seeking a qualified Front Office Agent for their Royal Venice Mestre location. The role involves ensuring guest satisfaction, managing check-in/check-out, and performing various administrative tasks. Ideal candidates will have a background in hospitality, relevant experience, and strong language skills.

Servizi

Support in reconciling work and family life

Employee app 'LEAPP'

Discounts on accommodation and restaurants

Training and development programmes

Team events

Competenze

• At least 1-year experience as Front Office Agent or Receptionist.
• Flexibility in working early, late, and night shifts.
• Hospitality is in your veins.

Mansioni

• Ensure guests feel at home through personal service.
• Handle check-in and check-out operations.
• Provide information about the hotel and city.

Conoscenze

Responsibility

Teamwork

Stress Resistance

English (very good)

Italian (very good)

Formazione

Tourism studies or Bachelor’s degree in Hotel Management

Descrizione del lavoro

Front Office

Professionals

Leonardo Royal Venice Mestre

About us

BE YOURSELF – with us, your personality counts! In the Leonardo Family we unite people of different origins and religions, different genders and ages, sexual orientation or possible disabilities. This diversity makes us strong, every day.

Join our team and start your career journey with us as Front Office Agent (d/f/m)!

What we offer

• Support in reconciling work and family life
• Europe-wide employee app "LEAPP"
• Discounts on accommodation and in the restaurants of the Fattal Hotel Group
• Training and development programmes at our Leonardo Academy
• Team events

Your Main Duties

• You make sure the guests feel at home, by providing the best personal service
• Handling the check-in and check-out operations
• Handling administrative tasks
• Providing guests with information they may need about the hotel and city of Venice
• Answering phone calls

Your Profile

• BE YOURSELF - Be authentic and yourself
• Tourism studies or Bachelor’s degree in Hotel Management
• Hospitality is in your veins
• At least 1-year experience as Front Office Agent or Receptionist
• Sense of responsibility, ability to work in team, resistant to stress
• Flexibility in working early, late and night shifts
• Very good speaking and writing skills in English and Italian, other languages are a plus

We look forward to receiving your online application.

Your Contact Person

Federica Finotti

HR Assistant

Leonardo Royal Venice Mestre

Via Ca'Marcello 6

30172 Venezia