Front Office Agent (d / f / m)

Leonardo Hotels; Treviso; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

Join Leonardo Hotels as a Front Office Agent and be part of a diverse team where your personality counts! In this role, you'll provide exceptional service to guests while managing check-in/check-out operations. Enjoy benefits like training programs, discounts, and support for work-life balance in a vibrant environment.

Servizi

Support in reconciling work and family life

Employee app 'LEAPP'

Discounts on accommodation and in restaurants

Training at Leonardo Academy

Team events

Competenze

• At least 1-year experience as Front Office Agent or Receptionist.
• Very good speaking and writing skills in English and Italian.
• Ability to work under stress and flexible with shift timings.

Mansioni

• Ensure guests feel at home by providing excellent personal service.
• Handle check-in and check-out operations.
• Provide information about the hotel and the city of Venice.

Conoscenze

Customer Service

Teamwork

Flexibility

Formazione

Bachelor’s degree in Hotel Management

Tourism studies

Descrizione del lavoro

BE YOURSELF – with us, your personality counts! In the Leonardo Family we unite people of different origins and religions, different genders and ages, sexual orientation or possible disabilities. This diversity makes us strong, every day.

Join our team and start your career journey with us as Front Office Agent (d / f / m)!

What we offer

• Support in reconciling work and family life
• Europe-wide employee app "LEAPP"
• Discounts on accommodation and in the restaurants of the Fattal Hotel Group
• Training and development programmes at our Leonardo Academy
• Team events

Your Main Duties

• You make sure the guests feel at home, by providing the best personal service
• Handling the check-in and check-out operations
• Providing guests with information they may need about the hotel and city of Venice

Your Profile

• BE YOURSELF - Be authentic and yourself
• Tourism studies or Bachelor’s degree in Hotel Management
• Hospitality is in your veins
• At least 1-year experience as Front Office Agent or Receptionist
• Sense of responsibility, ability to work in team, resistant to stress
• Flexibility in working early, late and night shifts
• Very good speaking and writing skills in English and Italian, other languages are a plus

We look forward to receiving your online application.

Your Contact Person

HR Assistant

J-18808-Ljbffr