Front Office Agent (d / f / m)

Leonardo Hotels; Latina; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

Join the vibrant NYX Hotel Rome as a Front Office Agent where your passion for hospitality is celebrated. You will play a vital role in welcoming guests, managing check-ins, and ensuring a memorable experience. This position offers opportunities for personal development and team collaboration within a diverse environment.

Servizi

Support in reconciling work and family life

Europe-wide employee app 'LEAPP'

Discounts on accommodation and restaurants

Training and development programmes

Team events

Competenze

• At least 1-year experience as Front Office Agent or reception.
• Very good speaking and writing skills in English and Italian.
• Ability to work under stress and flexibility in shifts.

Mansioni

• Handling check-in and check-out operations.
• Providing guests with information about the hotel and the city.
• Ensuring guests feel at home by delivering personal service.

Conoscenze

Customer Service

Teamwork

Flexibility

Formazione

Bachelor’s degree in Hotel Management

Bachelor’s degree in Tourism studies

Descrizione del lavoro

NYX Hotels are lifestyle hubs, vibrant, open and inspiring. Each hotel breathes the individual spirit of its city. The brand is named after NYX, the Greek goddess of the night.

Every guest is welcomed by the ‘City Lovers’, employees of the hotels - locals who experience their city full of passion and love and pass this enthusiasm on to their guests - every day.

The NYX Hotel Rome by Leonardo Hotels offers a unique blend of luxury and vibrant energy in the heart of Rome, perfect for solo travelers, couples, and business guests. With its modern design, vibrant colors, and ideal location near the Spanish Steps and the Vatican, the hotel provides comfortable accommodations and excellent amenities such as a fitness area, outdoor pool, sauna, and meeting rooms. Its lively restaurants and bar and relaxing atmosphere make it the perfect place to experience art, comfort, and fun in Rome.

Join the City Lover team and start your career journey as a Front Office Agent (d / f / m).

What we offer

• Support in reconciling work and family life
• Europe-wide employee app "LEAPP"
• Discounts on accommodation and in the restaurants of the Fattal Hotel Group
• Training and development programmes at our Leonardo Academy
• Team events
• You make sure the guests feel at home, by providing the best personal service
• Handling the check-in and check-out operations
• Providing guests with information they may need about the hotel and city of Roma

Your Profile

• BE YOURSELF - Be authentic and yourself
• Bachelor’s degree in Hotel Management or Tourism studies
• Hospitality is in your veins
• At least 1-year experience as front office agent or reception
• Sense of responsibility, ability to work in team, resistant to stress
• Flexibility in working early, late and night shifts
• Very good speaking and writing skills in English and Italian, other languages are a plus

BE YOURSELF – with us, your personality counts! In the Leonardo Family we unite people of different origins and religions, different genders and ages, sexual orientation or possible disabilities. This diversity makes us strong, every day.

We look forward to receiving your online application as Front Office Agent (d / f / m).

Your Contact Person

HR Assistant

Via Cicerone 55

00193 Rome

J-18808-Ljbffr