Freelance Event Specialist - Milan, Italy

Visit.org, Inc.; Milano; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a Freelance Event Specialist to manage logistics for impactful in-person events in Milan. This role requires a dynamic individual with a passion for social impact and a strong background in event coordination. You'll be responsible for overseeing all event details, ensuring high-quality experiences for participants, and collaborating with various stakeholders. Ideal candidates will thrive in a fast-paced environment, demonstrate exceptional communication skills, and possess the ability to problem-solve on the fly. Join a mission-driven team and make a difference in the community through engaging team-building activities.

Competenze

• Experience in managing large-scale and intimate events.
• Strong communication and problem-solving skills are essential.

Mansioni

• Coordinate event logistics and serve as onsite coordinator.
• Manage check-in processes and ensure a great customer experience.
• Problem-solve issues during events and provide updates.

Conoscenze

Fluency in English

Strong communication skills

Problem-solving

Customer service

Group facilitation

Interpersonal skills

Organizational skills

Flexibility

Descrizione del lavoro

Visit.org is looking for an experienced, responsible, and driven Freelance Event Specialist, based in Milan, Italy, to help us manage the logistics of an upcoming in-person event. The right candidate will have corporate event experience, an entrepreneurial spirit, extreme passion for our mission, and the energy and discipline to thrive in a start-up tech environment.

Who are we?

Visit.org helps companies discover & book thousands of carefully curated social impact team experiences, led by and benefitting local nonprofits. With its proprietary library of team-based experiences across 90+ countries, Visit.org provides HR, DEI, CSR, and Meetings & Events leaders highly scalable, culturally appropriate content for purpose-driven employee and client engagement. Some of our customers include Colgate, Paramount, Visa, Ancestry, Tommy Bahama, and more.

Responsibilities:

• Coordinate all event details, shipping materials, and staffing. Be our onsite event coordinator for fun, engaging, team-building activities that support a great cause.

• Join virtual planning meetings ahead of each event with corporate partners, nonprofit partners, Visit.org event hosts, and coordinators.

• Take ownership of in-person events: set up, align with the onsite team, tear down, clean site areas, and ensure a high-quality customer experience.

• Act as the Visit.org representative and problem solver at events.

• Align roles and responsibilities with the onsite team, including event hosts, nonprofit organizations, venues, and corporate partners.

• Manage the check-in process for in-person events, providing a warm and friendly welcome to guests.

• Problem-solve issues such as missing supplies, late staff, and technology challenges.

• Escalate issues to the Events Team when necessary to keep them informed or help problem-solve.

• Send consistent updates, photos, and videos to the Events Team throughout the event.

• Assist with breakdown after the event ends, helping to clean the site and repackage materials.

Qualifications:

• Fluency in English and strong communication skills.

• Based in Milan, Italy.

• Schedule flexibility with availability to work on a contract per-event basis.

• Experience in complex, large-scale events and smaller executive-level intimate events.

• Experience in executing high-level events and continuously raising the bar on content and customer experience.

• Resourceful, able to exhibit grace under pressure, and solutions-minded in ambiguous situations.

• Quick thinker with the ability to problem-solve on the fly.

• Self-starter who is organized and detail-oriented.

• Enjoy building relationships with customers and providing excellent customer service.

• Experience with group facilitation and managing group dynamics.

• Ability to work flexible hours, including nights and weekends, as needed.

• Willing and eager to travel to various areas of the local region.

• Strong interpersonal and customer service skills, especially in fast-paced situations.

• Able to wear many hats and take on varied tasks and projects.

• Comfortable interacting with large crowds.

Physical Demands:

• Able to lift, slide, and carry up to 30lbs.

• Able to stand for extended periods.

What we offer:

• This is an on-location, in-person, per-event contract role in Milan, Italy. This role is open only to candidates already based in Milan, Italy. No relocation packages are offered at this time.