Fraud Prevention Specialist - eCommerce / Digital Marketing (f/m/d)

TN Italy; Milano; Ibrido; EUR 30.000 - 60.000; Tempo pieno

Descrizione del lavoro

Ein innovatives Unternehmen sucht einen Fraud Prevention Specialist, der dafür verantwortlich ist, effektive Betrugspräventionsstrategien zu entwickeln und umzusetzen. In dieser wichtigen Rolle werden Sie dazu beitragen, die Sicherheit und Integrität der Organisation zu gewährleisten, indem Sie Betrugsaktivitäten verhindern, erkennen und darauf reagieren. Sie arbeiten eng mit verschiedenen Stakeholdern zusammen und nutzen moderne Technologien, um Anomalien zu identifizieren. Diese Position bietet Ihnen die Möglichkeit, in einem dynamischen Umfeld zu wachsen und Ihre Fähigkeiten in einem engagierten Team weiterzuentwickeln.

Servizi

Flexibles 4-Tage-Arbeitswochenmodell

Monatliche Remote-Arbeitszulage

Unterstützung beim Arbeitsplatz-Setup

Umfangreiche Schulungen durch die Awin Academy

Competenze

• Mindestens 2 Jahre Erfahrung im Kundenservice oder in der Betrugsuntersuchung.
• Erfahrung in einem Online-Umfeld ist von Vorteil.

Mansioni

• Entwicklung und Implementierung effektiver Betrugspräventionsverfahren.
• Überprüfung neuer Publisher-Registrierungen und Kommunikation auf Compliance.

Conoscenze

Kundenservice

Betrugsuntersuchungen

MS Office

Excel

Power BI

AI/ML/LLM-Systeme

Zeitmanagement

Teamarbeit

Strumenti

SimilarWeb

Tableau

Asana

Descrizione del lavoro

Client:

Location:

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

2245cc5cae4e

Job Views:

1

Posted:

29.04.2025

Expiry Date:

13.06.2025

Job Description:

Purpose of Position

The primary role of the Fraud Prevention Specialist is to develop and implement effective anti-fraud procedures. This role is essential for preventing, detecting, and responding to fraudulent activities that could threaten the organization, its ShareASale and Awin platform customers, third-party partners, and employees. The Specialist will create comprehensive fraud prevention strategies and maintain vigilance to ensure security and integrity in our operations.

Key Responsibilities

• Review new publisher registrations and communications to ensure compliance and authenticity.
• Conduct regular audits during the publisher lifecycle to identify anomalies.
• Review publisher payments on Awin and ShareASale platforms, focusing on irregularities.
• Develop and implement fraud detection and prevention measures and tools.
• Maintain records of fraud management activities and communicate findings to stakeholders.
• Investigate publisher activities and documentation for decision making.
• Collaborate with team members and stakeholders to improve processes and tools.
• Provide advice and training on fraud prevention, detection, and resolution strategies.

Key Skills & Requirements

• At least 2 years' experience in customer service and/or fraud investigations.
• Experience in an online environment preferred.
• Excellent client service skills and proactive approach.
• Strong time management and adaptability.
• Ability to manage multiple projects in a fast-paced setting.
• Ownership and accountability for work outcomes.
• Positive team player with a 'can-do' attitude.
• Proficiency in MS Office, especially Excel and Power BI; willingness to learn new technologies.
• Interest and initial experience in AI/ML/LLM systems for anomaly detection.
• Knowledge of tools like SimilarWeb, Tableau, and Asana is advantageous.
• Fluent in English; German is a plus.

Our Offer

• Flexible 4-day workweek with full pay and holiday allowance.
• Monthly remote working allowance and support for workspace setup.
• Flexible office options, including hybrid and remote work across regions.
• Extensive training through Awin Academy for professional and personal growth.

Founded in 2000, Awin fosters a diverse, inclusive, and dynamic culture, adapting to virtual environments and promoting social engagement through our 'Life @ Awin' hub. We value diversity and encourage applicants from all backgrounds. If you need support during the application process, please let us know.

Apply now to advance your career at a company committed to your development.

Please note that non-citizens may require a work permit for this role. More information is available on our Blog.

Do not include bank or payment details in your application. All applications should be submitted via the 'Apply now' button.