Franchise Hotel - Operations Manager (m/f/d) - New Opening

InterContinental Hotels Group; Roma; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading hospitality group in Rome is seeking a passionate Hotel Manager to lead a team and ensure exceptional guest satisfaction. You will be responsible for daily operations, staff management, and maintaining quality standards. Ideal candidates should have a solid background in hospitality and leadership experience. Fluency in Italian and English is a must, along with strong interpersonal skills. The role offers competitive benefits including a mobility allowance and staff rates.

Servizi

Mobility allowance

F&B-Credit

Staff rates

Training and coaching opportunities

Competenze

• Completed professional training in the hotel industry.
• Experience in an operational leadership role.
• Good knowledge of POS and PMS systems.

Mansioni

• Lead team fostering professional and personal development.
• Ensure effective duty and holiday schedules.
• Take charge of daily operations and provide exceptional service.

Conoscenze

Operational leadership

Hospitality knowledge

Team management

Guest interaction

Fluent in Italian and English

Formazione

Degree in hospitality or business administration

Strumenti

POS

PMS

Descrizione del lavoro

[aboutus]

At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way bettertogether. At Ruby, we keep breaking new ground.

Hey Sunshine,

You think travelling is more than just the next summer holiday, but thefeeling of being at home anywhere in the world? That your workplace should be a place withpersonality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music and the heartbeat of ourRuby Giulia.

Ciao Ragazz* from Rome with love. In an increasingly digital lifestyle, where you don’t know who is listening and why, our Ruby Giulia with her 164 rooms will whisk you away to a 1970s vintage spy thriller. Her glamorous roof terrace is the perfect hideout from the digital world, where you can simply enjoy yourself. Located on the “Via nazionale” she’s between the main station and the “Form Romana”, Rome’s ancient heart. Shops, cafés, the major sights and Rome's beautiful historic city centre are all within walking distance.

We are a fast-growing hospitality group with existing hotels and workspaces in some ofEurope's most exciting locationsand many more projects under construction. Webreak new groundwith ourLean Luxury philosophy, creating a contemporary and affordable form of luxury.

Join us and make it your own story

[daytoday]

Trust us, you won't get bored, as you:

• lead your team on eye level, fostering both professional and personal development through coaching and regular feedback sessions, while creating a positive team atmosphere as a role model
• ensure effective duty and holiday schedules as well as smooth work processes, like to think ‘out of the box’ and critically questioning existing processes
• take charge of daily operations, roll up your sleeves and actively join in, lead briefings, and demonstrate what exceptional service truly means
• live the Ruby Spirit and take care of the execution of our internal styles and quality standards
• support your Hotel Manager in recruiting the best talents and thus build a strong team
• handle monthly closings, inventories, invoice control, payroll preparations, and regular orders for F&B and operating supplies (SOE)
• ensure that everything is in order and monitor compliance with HACCP, occupational safety, fire protection, other legal regulations
• ensure that our guests feel completely at home and are willing to revisit by collecting, analysing and responding to guest feedback, concerns or complaints and finding creative and charming solutions

[requirements]

We've been waiting for you, since you have/are:

• completed professional training in the hotel industry and/or hold a degree in hospitality or business administration
• experience in an operational leadership role or a similar position in lifestyle hospitality or gastronomy
• good knowledge of POS, PMS, and business management
• a motivating and charismatic leader and with your authentic and loyal nature both team lead and team player
• a warm and welcoming personality and your communication skills allow you to shine in every interaction
• a knack for charming guests, with a hands-on mentality to match
• fluent in Italian and English

[benefits]

What's in for you? That's how we groove:

Ruby, Ruby, Ruby your style, your smile, your ideas – bring your personality to work. Maybe even with a new tattoo, piercing or hair colour on us? better together – at work, during team events or just because it’s Monday	'Cause I'm having a good time sip, snack, repeat - with your Ruby F&B-Credit no more excuses – we support your sports program LEGEN...wait for it...DARY staff rates - for you and your travel buddy
Money, Money, Money no matter how you get to work – a mobility allowance comes on top take it to the next level – secure yourself some extra cash through talent scouting, positive reviews and an individual bonus agreement	Ain't no mountain high enough level up your game – trainings, coaching, and mentoring, you get the chance to grow, just like Ruby does innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it

Where have you been so long?

Whether you’re asocial butterflywith a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning andbehind-the-scenes magic- there’s a place for you at Ruby. We’re always looking forfriendly facesandpassionate team players.

Not perfect CVs, butgreat personalities, who’ll help us create hotels and workspaces withcharacter and soul. So, whatever makes you tick, join us and start your Ruby story.

Diversity, Equity & Inclusion

We believe that...
...you can love whoever you want to
...you should decide for yourself whether and with which pronouns you would like to be addressed
...you can be proud of your heritage and culture
...you don't have to justify your religion or world view
...you are good, just as you are and make our team and Ruby's diversity unique

We can't deal with: isms
Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here.