Food & Beverage Trainee - INNSiDE Milano Torre GalFa

Melia Hotels International S.A.(Meliá); Milano; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading hotel chain in Milano is seeking a Food & Beverage Intern to support the restaurant team in delivering exceptional service. The role involves welcoming guests, assisting with menu choices, and ensuring guest satisfaction. Candidates should have a strong passion for hospitality, excellent interpersonal skills, and the ability to work in a team. This position offers a unique opportunity for professional growth within the hotel industry.

Competenze

• Fluent in Italian; good command of English (additional languages are a plus).
• Training related to Hospitality or Tourism is highly valued.
• Genuine interest in hospitality and restaurant service.

Mansioni

• Welcome guests and assist them with menu choices.
• Learn and follow service procedures according to hotel standards.
• Present dishes and beverages with enthusiasm and professionalism.

Conoscenze

Fluent in Italian

Good command of English

Excellent interpersonal skills

Strong organizational skills

Positive attitude

Team spirit

Passion for customer service

Formazione

Formation related to Hospitality or Tourism

Descrizione del lavoro

Overview

Area: Food & Beverage

Location: Milano, IT

"The world is yours with Meliá"

Continuing at Meliá means advancing on a journey without borders, with growth and development opportunities within our global family. It is a path of personal and professional growth, offering experiences across countries while staying part of the Meliá family. Are you ready to explore new opportunities within Meliá?

Mission: Support the restaurant team in delivering accurate and courteous service, following Meliá quality standards. The intern will contribute to the correct presentation of food and beverages, ensuring guest satisfaction while learning how to anticipate expectations and provide memorable dining experiences.

Responsibilities

• Welcome guests and assist them with menu choices, communicating clearly and positively.
• Learn and follow service procedures according to hotel standards.
• Present dishes and beverages with enthusiasm and professionalism.
• Anticipate guest needs and contribute to exceeding expectations.
• Support the team with order taking and food & beverage service.
• Assist in table setup, clearing, and resetting between courses.
• Observe the dining experience and escalate guest requests to senior staff when needed.

Qualifications

• Fluent in Italian; good command of English (additional languages are a plus)
• Formation related to Hospitality or Tourism will be highly valued.
• Positive attitude, team spirit, and excellent interpersonal skills
• Genuine interest in hospitality and restaurant service
• Strong organizational and communication skills
• Passion for customer service and willingness to grow professionally
• Flexibility, enthusiasm, and availability to work on shifts

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.

Equal opportunities: At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating a corporate culture committed to effective equality and raising awareness about the need to act jointly and globally.

Diversity and inclusion: We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Sustainable growth: Additionally, we support the sustainable growth of our industry through a socially responsible team. Our motto is "Towards a sustainable future, from a responsible present". Thanks to all our collaborators, we make it possible.