Details : Flagship Store Sales Assistant works with the premium brand Bang & Olufsen. Be part of our dynamic sales team and help us deliver exceptional service and unforgettable moments to our customers.
Contact : Milan, Lombardy, Italy (On-site)
Requirements
- Relevant working experience in similar positions will be considered an advantage
- Knowledge of IT products, home appliances, audio and video systems is a plus
- Excellent communication skills, positive attitude
- Self-motivated and result-oriented
Functions
- Customer service in accordance with company and luxury brand standards
- Consulting (including technical) clients on products, selecting the most suitable product, cross-selling based on corporate standards
- Fulfilling personal sales plans (by income, by product groups)
- Consulting clients on product issues - warranty, repairs, deliveries, company policies based on corporate standards
- Processing incoming calls to the offline store and outgoing communications with customers
- Selling old stock, focus positions, and services
- Informing customers about promotions and activities
- Registering sales, refunds, invoices, etc., in software
- Working with the cash register and ensuring cash discipline
- Ensuring the safety of goods and store equipment
- Following merchandising rules in the store
- Completing training according to the approved program (full-time training and corporate systems)
- Performing other relevant tasks as assigned by management
We offer
- Opportunity to work for a financially strong, fast-growing multinational company
- Constant interaction with global teams of professionals
- International career opportunities
- Access to continuous professional development: training, certification programs, events, and team building
- Competitive salary package and motivation scheme
- Gifts for life events, corporate presents and awards, years of service bonuses
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