Flagship Store Department Manager – Luxury Fashion

Giorgio Armani; Lombardia; On-site; EUR 35,000 - 45,000; Full time

Job summary

Giorgio Armani cerca un Department Manager per lo Store Flagship di Milano Manzoni. Lavorerai accanto al Store Manager per gestire il reparto assegnato, guidare il team, supervisionare operazioni, vendite e portfolio clienti, mirando a massimizzare le performance.

Ti occuperai dello sviluppo dei Client Advisors, coaching quotidiano, organizzazione onboarding, turni e gestione magazzino, garantendo l'estetica del negozio e rispetto delle policy.

Qualifications

• 3+ years of experience in the same role in Fashion & Luxury
• Analytical skills and KPI knowledge
• Higher education diploma and/or degree
• Fluent knowledge of English and Italian
• Managerial skills and customer service skills
• Outstanding communication and interpersonal skills
• Excellent team leadership skills
• Responsibility and reliability

Responsibilities

• Drive sales by analysing performance data and implementing improvement strategies for your Department and for the whole store
• Analyse objectives provided by the Store Manager to the Client Advisors and drive their achievement
• Foster client-centric culture within the team, supporting them on client discovery, increasing loyalty of existing ones
• Organize and conduct staff induction programs, trainings, morning briefings, one to one in order to support team’s growth and engagement
• Identify and develop talents within your team to propose for internal development opportunities
• Support the Store Manager on staffing roster and annual leave, always ensuring proper coverage
• Ensure impeccable aesthetics in the store taking care of internal visual and windows display
• Observe and apply Company policies and procedures
• Oversee management of warehouse space and ensure availability of the full range of items
• Supervise goods receiving and stock management are always efficient and timely
• Help the Store Manager maintaining organization of administrative responsibilities and supervise cash procedures
• Take an active role in inventory

Skills

Sales leadership

Analytical skills

KPI knowledge

Customer service

Communication skills

Team leadership

Reliability

Fluent English

Fluent Italian

Education

Higher education diploma or degree

Job description

Giorgio Armani cerca un Department Manager per lo Store Flagship di Milano Manzoni. Lavorerai accanto al Store Manager per gestire il reparto assegnato, guidare il team, supervisionare operazioni, vendite e portfolio clienti, mirando a massimizzare le performance.

Ti occuperai dello sviluppo dei Client Advisors, coaching quotidiano, organizzazione onboarding, turni e gestione magazzino, garantendo l'estetica del negozio e rispetto delle policy.