Field Service Technician - Transformers

Hitachi Vantara Corporation; Monselice; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading energy solutions company in Monselice, Italy, is seeking an experienced service technician for transformers. The role involves installation, maintenance, and repair, requiring strong technical skills and fluency in Italian and English. Candidates must have over 5 years of experience and be willing to travel worldwide. The position offers various benefits including health insurance and smart working options.

Servizi

Health insurance

Pension fund

Welfare

Smart working

Canteen

Competenze

• 5+ years of experience in a similar role inside Transformers field is required.
• Good knowledge of both Italian and English.
• Availability to travel (100%) around the world.

Mansioni

• Perform Service tasks like installation and commissioning of equipment and routine maintenance independently.
• Contribute to customer satisfaction by executing Service work according to customer order and expectation.
• Troubleshoot simple equipment failure and make recommendations to avoid repeating the problem.

Conoscenze

Problem solving skills

Flexibility

Independence

Customer service

Formazione

Technical diploma

Descrizione del lavoro

Overview

Description

The opportunity

We are looking for an experienced candidate who will execute service site activities on Transformers, in accordance with Hitachi Energy standard processes, quality standards and safety guidelines. He or she will deliver quality customer service to satisfy customers and, in close cooperation with customer and other teams, will also take actions to identify new Service business opportunities for the company.

Responsibilities

• Perform Service tasks like installation and commissioning of equipment and routine maintenance independently, identify technical problems and make analysis through remote or on-site activity in different Service categories (Installation and Commissioning, routine maintenance, oil treatment, replacements etc.);
• Low Voltage test at site;
• Contribute to customer satisfaction by executing Service work according to customer order and expectation. Maintain a good relationship with customers. Identify new sales opportunities and communicates them internally;
• Coordinate, prepare and ensure that all materials, parts and equipment are available and at the appropriate quality for Service activities;
• Prepare all documents and report to be signed by the customer representative. Report work done in a timely manner and follow up when needed;
• Troubleshoot simple equipment failure and make recommendations to avoid repeating the problem in the future;
• Provide recommendations to management to improve operations and customer service;
• Apply safety rules and safe practices as well as environmental responsibilities. Report unsafe practices and incidents.

Qualifications

• Technical diploma.
• Good knowledge of both Italian and English;
• 5+ years of experience in a similar role inside Transformers field is required;
• Flexibility, independence and problem solving skills are nice to have;
• Availability to travel (100%) around the world.

Benefits

• Health insurance;
• Pension fund;
• Welfare;
• Smart working;
• Canteen.

Accessibility and accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

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