Field Service Technician - Transformers

Hitachi Vantara Corporation; Milano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A global technology company located in Milan is seeking an experienced professional for service activities on Transformers. This role involves installation, commissioning, and maintenance tasks to ensure customer satisfaction and identify new service business opportunities. The ideal candidate should have a technical diploma with over 5 years of relevant experience and be fluent in both Italian and English. The position requires 100% travel availability and offers comprehensive benefits.

Servizi

Health insurance

Pension fund

Welfare

Smart working

Canteen

Competenze

• 5+ years of experience in a similar role inside the Transformers field.
• Availability to travel (100%) around the world.

Mansioni

• Perform service tasks like installation and commissioning of equipment.
• Identify technical problems and analyze them through service activities.
• Coordinate and ensure the availability and quality of materials for service activities.
• Prepare documents and report work done timely.

Conoscenze

Technical diploma

Good knowledge of Italian

Good knowledge of English

Problem solving skills

Flexibility

Descrizione del lavoro

Description

The opportunity

We are looking for an experienced candidate who will execute service site activities on Transformers, in accordance with Hitachi Energy standard processes, quality standards and safety guidelines. He or she will deliver quality customer service to satisfy customers and, in close cooperation with customer and other teams, will also take actions to identify new Service business opportunities for the company.

How you'll make an impact

• Perform Service tasks like installation and commissioning of equipment and routine maintenance independently, identify technical problems and make analysis through remote or on-site activity in different Service categories (Installation and Commissioning, routine maintenance, oil treatment, replacements etc.).
• Low Voltage test at site;
• Contribute to customer satisfaction by executing Service work according to customer order and expectation. Maintain a good relationship with customers. Identify new sales opportunities and communicates them internally;
• Coordinate, prepare and ensure that all materials, parts and equipment are available and at the appropriate quality for Service activities;
• Prepare all documents and report to be signed by the customer representative. Report work done in a timely manner and follow up when needed;
• Troubleshoot simple equipment failure and make recommendations to avoid repeating the problem in the future;
• Provide recommendations to management to improve operations and customer service;
• Apply safety rules and safe practices as well as environmental responsibilities. Report unsafe practices and incidents.

Your background

• Technical diploma.
• Good knowledge of both Italian and English;
• 5+ years of experience in a similar role inside Transformers field is required;
• Flexibility, independence and problem solving skills are nice to have;
• Availability to travel (100%) around the world.

More about us

We offer you the opportunity to work with fantastic people and develop yourself on projects that present great technical challenges and have a real impact.

Benefits

• Health insurance;
• Pension fund;
• Welfare;
• Smart working;
• Canteen.

Accommodation and accessibility

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

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