Field Service Technician (Region Campania) (M / F / x)

Tomra; Napoli; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading company in sustainability solutions is seeking a Field Service Technician in Napoli, Italy. The role focuses on maintaining and repairing innovative reverse vending machines, ensuring customer satisfaction and maximizing equipment uptime. Ideal candidates will have an Electrical Trade Certificate and strong analytical skills, ready to work autonomously and provide exceptional service.

Competenze

• Electrical Trade Certificate III or Restricted Electrical License required.
• Experience in troubleshooting electronic equipment and replacing components necessary.
• Strong customer interaction experience preferred.

Mansioni

• Maintain and service reverse vending machines and processing equipment.
• Install kiosks and report on service assignments and faults.
• Provide excellent customer service and analyze improvement areas.

Conoscenze

Diagnostic skills

Analytical capabilities

Customer service skills

Formazione

Electrical Trade Certificate III

Descrizione del lavoro

At TOMRA, transformation is at the heart of everything we do. We transform ideas & technology to create intelligent and pioneering tools to support a sustainable future. For decades, we’ve pushed boundaries globally and we’ll continue to drive greater resource responsibility throughout industries and society. Here in Australia, our reverse vending machines enable the collection of empty drink containers to ensure that containers have the best chance of being turned back into containers again - time after time. In QLD and WA we partner with Containers for Change to provide convenient options for our customers to recycle their beverage containers in the hopes to encourage them to join the Clean Loop Recycling revolution!

TOMRA is an equal opportunity employer, where we recognise the diversity of our workforce and community - be it on the basis of gender, age, culture, religion, language or personal circumstances. TOMRA is also committed to building on the perspectives, experience, knowledge and skills that this diversity brings to our organisation.

• Job Description

About the role :

Maintain, service and repair TOMRA's pioneering reverse vending machine (RVM) installations and bulk processing equipment across the LOCATION region to ensure maximum uptime & customer satisfaction. This role will focus on conveyors, sensors, motors, mobile comms and other equipment. A qualified electrician / mechanical fitter with experience in either manufacturing or heavy industrial environments will be a good fit for the role.

Driving between locations is a large part of the role & so a clean driving record & love for being on the road is paramount. This is a highly autonomous position that would suit someone who enjoys working individually.

What you’ll be doing :

• Servicing and maintaining installed equipment
• Reporting on service assignments and faults
• Installing kiosks and bulk processing equipment at new sites
• Providing excellent customer service to our partners and members of the public
• Analyse areas of potential improvement of products and report to local service team
• Undertake cleaning of equipment
• Qualifications

To be a successful Field Service Technician you will have :

• Electrical Trade Certificate III OR Restricted Electrical License
• Previous experience interacting face to face with customers
• Very strong diagnostic and analytical capabilities, especially in relation to mechanical, electrical and electronic equipment
• Experience in troubleshooting electronic equipment and be able to replace circuit boards, sensors and other electronic components of the RVM
• Unrestricted driver’s license and willing to submit a full driving history record
• Ability to work across a 7-day rotating roster, including weekends

Additional Information

Does this sound like you?! If so we would love to hear from you!

Please send us your CV in English.

Find out more about TOMRA at : Facebook, Instagram, Twitter, and LinkedIn

LI-MH1

Field Service Technician • Napoli, Italia