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A leading aviation technology company is seeking a Field Service Technician for 3D metal printing systems in Rivalta di Torino. This role involves installing, maintaining, and servicing cutting-edge technologies while ensuring customer satisfaction. Candidates should have a technical background, be fluent in English and Italian, and be open to extensive travel. Competitive salary and benefits are provided in a collaborative environment.
Field Service Technician for 3D Metal Printing Systems (m/f/d) page is loaded
Essential Responsibilities
You will Be the Expert:Install, maintain, and service our state-of-the-art 3D metal printing systems (Laser Machines), ensuring they operate at peak performance.
Document and Manage:Accurately document service requirements and manage customer cases using our advanced service CRM, keeping everything organized and efficient.
You will be the Customer Champion:Provide exceptional support to our customers, helping them maximize the application of our 3D metal printing systems.
On-the-Go Problem Solver:Conduct emergency visits and preventive maintenance, ensuring our customers' systems are always running smoothly.
Quality Guardian:Perform direct operations systems checks and execute tasks within a well-defined operations framework, maintaining the highest standards.
Feedback Provider:Offer valuable feedback on quality deviations from machine installations and operations, contributing to continuous improvement.
Relationship Builder:Build strong, lasting relationships with customers, delivering solutions that exceed their expectations and ensure their satisfaction.
Adapt and Thrive:Adapt your approach and demeanor in real-time to match the shifting demands of different situations, showcasing your flexibility and problem-solving skills.
Own Your Work:Take accountability for the quality of your work, demonstrating your commitment to excellence.
Qualifications/Requirements
Experience in Services & Field Services, showcasing your ability to handle the job's demands.
Trained electrical and mechanical engineering technician with a technical high school diploma or similar.
Fluent in English and Italian.
Available to travel extensively embracing the opportunity to explore and support customers.
Work Visa, in accordance with local regulation, is required.
Benefits of Working for Colibrium Additive:
Competitive salary and benefits package.
Work with cutting-edge technology in the additive manufacturing industry.
Collaborative and inclusive work environment.
Commitment to employee safety and well-being.
Colibrium Additive is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
If you are passionate about technology and customer service, and meet the qualifications listed above, we encourage you to apply.
Relocation Assistance Provided: No
At GE Aerospace, we invent the future of flight, lift people up, and bring them home safely. We are a world-leading provider of jet engines, components, and integrated systems for commercial and military aircraft. At GE Aerospace, respect for people is core to our culture and commitment to FLIGHT DECK, our proprietary lean operating model. We attract, develop, and retain industry-leading talent from all backgrounds and cultivate communities where people are respected and empowered to reach their fullest potential. For the people of GE Aerospace, their work isn't just a job. It's their passion and purpose. We work and win as one team, accountable to each other and our customers, and we are always finding a better way to climb higher together. We were meant to fly.