Field Service Technician - Automation (W/M/D)
Your opportunity
Are you passionate about advanced technologies and eager to work in leading industrial environments? Do you enjoy solving technical challenges, training users, and learning within a stimulating and nurturing global community? Join Sidel, a global leader in food, beverage, and personal care packaging solutions, as a Field Service Technician. You will be trained and supported to master high-tech equipment deployed at major industrial clients in Italy and abroad.
Your Mission
- Install, commission and test Sidel equipment, including single machines and complete production lines
- Troubleshoot, prevent and adopt corrective maintenance on electrical, mechanical and automated machines within high-speed production lines
- Execute precise technical diagnostics, share feedback with internal support teams and propose corrective actions
- Administer equipment upgrades and optimisation, including hardware and software updates
- Collaborate closely with project managers and technical support teams to ensure customer satisfaction
- Train and empower client operators and maintenance technicians to ensure efficient equipment handling
- Comply fully with Sidel and client safety rules, with clear communications throughout interventions
Your Profile
- Technical degree (automation, mechatronics, electrotechnics, industrial maintenance…)
- Strong technical curiosity and eagerness to learn continuously
- Field experience preferred or strong motivation to learn on the job
- Fluent Italian and good English skills, essential for working in a multicultural team
- Willingness to travel extensively (often >80% of the time) and adapt to different international environments
- Excellent interpersonal skills and customer service mindset
What we offer you- A comprehensive training program, combining factory learning, hands-on field sessions and digital training
- Attractive benefits: travel bonuses, health insurance, provident fund, profit-sharing, paid leave, holiday bonus
- Opportunity to work on technologically advanced machines recognised worldwide
- A key role with prestigious clients, major industrial groups in food, beverages, home and personal care sectors
- An international, dynamic team and a modern, collaborative working environment that prioritises well-being and personal and professional growth