Field Service Technician

Camozzi Advanced Manufacturing; Pavia; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading company in advanced manufacturing is seeking a Field Service Technician to manage service, maintenance, and installation of cutting-edge AFP and 3D printing machinery. This role requires travel and involves both remote and on-site support, focusing on customer satisfaction and machine performance. Ideal candidates should possess strong knowledge of PLC and CNC systems and prior experience in mechatronics.

Competenze

• Maximum 3 years of experience in a mechatronics-related role.
• Solid knowledge of PLC and CNC systems (Siemens preferred).
• Willingness to travel internationally up to 70%.

Mansioni

• Perform on-site service and maintenance of high-tech AFP and 3DP machinery.
• Troubleshoot technical issues remotely and in-person.
• Provide professional after-sales support and build strong customer relationships.

Conoscenze

Troubleshooting

Customer service

Mechatronics

CNC systems

PLC systems

Descrizione del lavoro

We are seeking a Field Service Technician responsible for the service, maintenance, retrofitting, and installation of Ingersoll’s AFP (Automated Fiber Placement) and 3DP (3D Printing) machine tools across Europe, the Middle East, and Asia. This role involves both remote and on-site support , ensuring that all customer assets perform to the highest standards and that customer satisfaction is maintained.

What You’ll Do :

Perform on-site service, maintenance, and installations of high-tech AFP and 3DP machinery.

Troubleshoot technical issues remotely and in-person.

Support retrofit projects and machine upgrades.

Ensure machines meet performance standards and optimize uptime for clients.

Build strong relationships with customers and provide professional after-sales support.

Profile Requirements :

Must-Haves :

Maximum 3 years of experience.

Based near Milan for proximity to CAM and INNSE-BERARDI operations.

Willingness to travel internationally up to 70% , with assignments lasting up to 1 month.

Solid knowledge of PLC and CNC systems (Siemens experience preferred).

Prior experience in a mechatronics-related company (not necessarily in machine tools).

Familiarity with robot operation , installation , and mechatronics start-ups .

Nice-to-Have Skills :

Ability to troubleshoot wiring and electrical systems .

Experience with servo-activated systems (fluid and electrical).

Understanding of closed and open-loop axis control .

Experience with CNC / PLC software loading , logic debugging, and parameter configuration.

Knowledge of CNC axis compensation for machine geometry.

Experience with AFP, ATL, LFAM technologies .

Familiarity with composite materials (especially hand lay-up processes).

Field Service Technician • Pavia, Lombardia, Italia