Field Service Technician

JBT; Parma; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading global food and beverage technology company seeks a Senior Field Service Technician based in Parma. This role requires providing crucial support, maintenance, and training on machinery, ensuring clients receive exceptional service and technical expertise. International travel is expected, making flexibility essential. Ideal candidates should have extensive experience in machine servicing within food processing and possess strong engineering skills. Join a dynamic team committed to innovation and customer success.

Servizi

Development opportunities

Inclusive team culture

Flexible working hours

Competenze

• 5 years' experience in machine servicing within food processing plants preferred but less considered.
• Mechanical, electrical, or controls engineering expertise is essential.
• Fluent in Italian and English.

Mansioni

• Provide site support with maintenance, inspections, troubleshooting, and support with new projects.
• Manage installations and provide technical support for machinery.
• Train customers on maintenance and operational aspects.

Conoscenze

Mechanical engineering

Electrical engineering

Controls engineering

PLC knowledge

Fluent Italian

Fluent English

Salesforce knowledge

Office skills

Formazione

BTS maintenance industrielle

Descrizione del lavoro

At JBT Corporation, what we do matters. We know that the contribution of our employees leads to the success of our business.

Our purpose is to fortify the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT to partner with our customers and pioneer sustainable innovation. Our values show who we are at our best. As we Serve with Integrity, Collaborate with Humility, Grow with Agility, and Innovate with Impact.

The role of Senior Field Service Technician is a unique one. Our Technicians dedicate their time to servicing our customers 24 / 7, including assembly, maintenance, inspections, troubleshooting, and support with new projects. Without Field Service, we would not be the business we are today. We have created a new role to be part of our Italian Field Service team and would like someone who is based in Parma. Excitingly, there will also be travel international with this super role.

You will work with our engineering team and broader customer care team across Europe, caring for our customers across all of our machinery.

The Opportunity ...

On a Given Day, You May :

• Provide site support with maintenance, inspections, troubleshooting, and support with new projects.
• Manage installations, providing service and visit reports, and technical support for all our machinery within your responsibilities, including advising our customers on maintenance, spare parts, and upgrades; identify any trends and share this with your manager.
• Train customers on maintenance, operation, safety, and the cleaning of the machinery.
• Work with our aftermarket team to implement aftermarket activities such as services, promotion, and CRM.
• Identify sales opportunities and pass this information onto our Sales Manager swiftly.

Requirements for the Role

• 5 years' experience in machine servicing within food processing plants (we will consider candidates with less than this).
• Mechanical, electrical, or controls engineering expertise.
• PLC knowledge of Beckhoff, Siemens, Allen Bradley are a huge plus.
• BTS maintenance industrielle.
• Knowledge of Salesforce and Office.
• Someone who enjoys sharing best practices with a team.
• Someone who cares that the customer gets great service.
• Excellent Italian and English language skills (Fluent Italian is a must).

Travel & Location

• We need flexibility to travel and for you to work flexible hours – this is super important so we can care for our customers.

We are committed to our employees and will provide you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community. We foster a genuinely inclusive team culture, enjoying collaborative working across our global teams to deliver world-class projects. We encourage development, ensuring new experiences and challenges at JBT to feed your growth!

Why work at JBT ...

We are committed to our employees and will provide you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community. We foster a genuine inclusive team culture enjoying collaborative working across our global teams to deliver world-class projects. We encourage development ensuring new experiences and challenges at JBT to feed your growth!

Commitment to Diversity : Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative.

Equal Opportunity Employment : John Bean Technologies Corporation ("JBT") provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time. JBT will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please speak to your local HR or Talent Acquisition contact.

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Field Service Technician • Parma, Emilia-Romagna, Italia