Field Service Technician

ZipRecruiter; Firenze; In loco; USD 40.000 - 70.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a dedicated field service technician to join their team. This exciting role involves traveling to customer sites, managing inventories, and maintaining precision cutting equipment. With a strong emphasis on customer service, you'll be responsible for troubleshooting technical issues and ensuring client satisfaction. Enjoy a unique 4-day work week with 3-day weekends, and benefit from comprehensive company perks including health insurance, retirement plans, and more. If you're passionate about mechanical work and thrive in a customer-focused environment, this opportunity is perfect for you!

Servizi

Health Insurance

Retirement Plan

Vacation

Sick Leave

Holidays

Competenze

• Strong mechanical background is beneficial for this role.
• Previous experience in an industrial or field service setting is required.

Mansioni

• Fabricate, install, and repair equipment in industrial settings.
• Provide field service support to customers and ensure timely resolution of issues.

Conoscenze

Mechanical Skills

Troubleshooting

Customer Service

Time Management

Formazione

High School Diploma or Equivalent

Strumenti

Precision Cutting Equipment

Descrizione del lavoro

Job Description

Small service company servicing the paper, film, printing, tape, metal, and other industries has a position open for a field service tech to call on customers for managing their inventories and maintaining their equipment. A strong mechanical background is beneficial. We are the leader in the industry and will train the successful candidate. This is a travel position with up to 4 days per week visiting customers. We work a 4 day work week with 3 day weekends. Pay is based on 40 hours and requires overnights several nights a month. Company benefits include holidays, vacation, sick leave, retirement, health insurance and more. Our office is located in Florence, SC. This position requires the applicant to pass a 7 year DMV drivers background check, drug testing, and a physical.

Duties:

1. Fabricate, install, and repair equipment in industrial settings.
2. Perform routine maintenance and inspections.
3. Analyze and troubleshoot issues to determine the cause and implement appropriate solutions.
4. Provide field service support to customers, ensuring timely response and resolution of technical issues.
5. Collaborate with customers to understand their needs and provide excellent customer service.
6. Adhere to safety protocols and regulations while working.

Experience:

1. Previous experience as an industrial setting or field service technician.
2. Proficient in analyzing and troubleshooting issues.
3. Excellent customer service skills with the ability to effectively communicate technical information to customers.
4. Ability to work independently and manage time effectively to meet deadlines.

Company Description: We service precision cutting equipment for the pulp and paper and textile industries.