Field Service Technician

TN Italy; Agrate Brianza; In loco; EUR 30.000 - 55.000; Tempo pieno

Descrizione del lavoro

Join a leading automation company as a Field Service Technician, where you will play a pivotal role in maintaining cutting-edge automated systems. This exciting position involves conducting inspections, addressing breakdowns, and ensuring customer satisfaction across Italy's distribution centers. With a focus on innovation and excellence, you will support projects from installation to maintenance, all while working with a dedicated team. If you are passionate about technology and enjoy a dynamic work environment, this is the perfect opportunity for you to thrive and make a significant impact.

Competenze

• Technical experience in maintenance and troubleshooting of complex automation systems.
• Good knowledge of automation boards and instrumentation.

Mansioni

• Perform breakdown maintenance on automated systems for Italian clients.
• Carry out planned preventive maintenance and document incident reports.
• Coordinate with customers and internal technical teams.

Conoscenze

Maintenance of automation systems

Troubleshooting

Knowledge of automation boards

Fluency in Italian

Fluency in English

Ability to work independently

Customer service skills

Descrizione del lavoro

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Field Service Technician, Agrate Brianza

Client:

KNAPP

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

8e1495895c6b

Job Views:

1

Posted:

29.04.2025

Expiry Date:

13.06.2025

Job Description:

Become part of one of the top 3 automation companies in the world!

Creating added value along the value chain using digital solutions and automation technology. At KNAPP, we do not follow trends. We start them. Our automation solutions set new standards in the industry and cover the entire value chain: from manufacturing and distribution to the last mile, including stores where customers can enjoy unique shopping experiences. As a technology partner, our mission is to provide our customers with the latest in shuttle technology, AI-infused robotics, all-in-one solutions, and more. We support projects at all levels, from consultancy and planning to maintenance and lifecycle management. With over 3,000 automated systems worldwide and more than 7,000 colleagues across 60+ countries, we are committed to innovation and support. Join us!

KNAPP Italia is looking for a Field Service Technician (Electromechanics)

Join our field service team working across Italy's distribution centers. Your role involves conducting periodic inspections, promptly addressing breakdowns, and ensuring maximum plant availability and customer satisfaction. You will be a key contact for our customers.

Roles and responsibilities:

• Perform breakdown maintenance on automated systems for Italian clients.
• Carry out planned preventive maintenance and document incident reports.
• Implement improvements, repairs, and modifications.
• Write breakdown reports detailing events affecting system performance.
• Coordinate with customers and internal technical teams.
• Assist in project installation and support remote troubleshooting.

Requirements:

• Technical experience in maintenance and troubleshooting of complex automation systems.
• Good knowledge of automation boards and instrumentation.
• High responsibility and awareness of business criticality.
• Ability to work independently and in teams.
• Comfort with providing remote support.
• Ability to remain calm under pressure.
• Fluency in Italian and English.
• Willingness to travel most of the time within Italy.

Interested? Send your application to [emailprotected] with the subject 'Field Service Technician'.

Tips for applicants:

• Complete your application with a cover letter, CV with photo, and certificates.
• Apply via our online application tool for best results.
• Be authentic during interviews to build trust and assess mutual fit.

Application process involves online submission, document review, interviews, and potential onboarding. We look forward to your application!

Location: KNAPP Italia S.R.L., Agrate Brianza, Italy. Full-time position.

Contact: Simon Dinger, Head of HR