Field Service Support - Internship

Emerson; Fiorenzuola d'Arda; On-site; EUR 7,800 - 11,000; Full time

Benefits offered by this job

Internship allowance €700/month

Job summary

Emerson is offering an internship to support service operations, coordinating field service activities, maintaining documentation, and handling administrative tasks. You will work with cross-functional teams to ensure timely and accurate service delivery while building professional and analytical skills in a collaborative culture.

The role provides exposure to operational data, Excel-based reporting, and documentation processes, with a clear path to develop practical skills in a global

Qualifications

• Current enrollment in, or recent completion of, a Bachelor's degree program in Economics, Business Administration, Languages, or a related field.

Responsibilities

• Support the planning, coordination, and logistical preparation of field service activities at customer sites.
• Assist in the preparation, management, and maintenance of safety-related documentation, including Operational Safety Plans and other required records.
• Support service completion reporting, administrative follow-up activities, and invoicing processes.
• Maintain and update reports, databases, and operational records using Microsoft Excel and other business tools.
• Collaborate with Field Service, Operations, and other internal teams to help ensure effective scheduling and execution of service activities.
• Contribute to process improvements by identifying opportunities to enhance efficiency, data accuracy, and operational effectiveness. Ensure documentation is maintained accurately and in accordance with company policies and customer requirements.

Skills

Organizational skills

Administrative skills

Microsoft Office

Written and verbal communication

Team collaboration

Proactive learning

English proficiency

Education

Bachelor's degree in Economics, Business Administration, Languages, or related field

Tools

Microsoft Excel

Microsoft Office

Job description

Job Description

If you are a professional looking for an opportunity to grow your career, this is an exciting opportunity to gain hands‑on experience supporting service operations in a dynamic and collaborative environment. In this role, you will help coordinate field service activities, support documentation and administrative processes, maintain operational data, and work closely with cross‑functional teams to contribute to the successful delivery of technical services to customers. This internship offers valuable exposure to service operations while developing professional and analytical skills within Emerson's innovative and inclusive culture.

In This Role, Your Responsibilities Will Be:

• Support the planning, coordination, and logistical preparation of field service activities at customer sites.
• Assist in the preparation, management, and maintenance of safety‑related documentation, including Operational Safety Plans and other required records.
• Support service completion reporting, administrative follow‑up activities, and invoicing processes.
• Maintain and update reports, databases, and operational records using Microsoft Excel and other business tools.
• Collaborate with Field Service, Operations, and other internal teams to help ensure effective scheduling and execution of service activities.
• Contribute to process improvements by identifying opportunities to enhance efficiency, data accuracy, and operational effectiveness. Ensure documentation is maintained accurately and in accordance with company policies and customer requirements.

Who You Are:

You build collaborative relationships and work effectively with others to achieve shared goals. You readily learn through experimentation and adapt your approach when faced with new situations and challenges. You consistently deliver reliable results by paying attention to details and following through on commitments. You communicate clearly and openly, helping to create an environment where ideas, perspectives, and information are shared constructively.

For This Role, You Will Need:

• Current enrollment in, or recent completion of, a Bachelor's degree program in Economics, Business Administration, Languages, or a related field.
• Strong organizational and administrative skills.
• Ability to manage multiple tasks while maintaining attention to detail.
• Proficiency with Microsoft Office applications, particularly Excel.
• Effective written and verbal communication skills.
• Ability to work collaboratively within a team‑oriented environment.
• A proactive approach to learning and continuous improvement.
• Authorization to work in the location where the position is based.
• Proficiency in English.

Preferred Qualifications That Set You Apart:

• Previous internship, academic project, or practical experience supporting business operations, customer service, administration, or service‑related activities.
• Knowledge of reporting tools, data management, or process coordination.
• Familiarity with safe‑tity documentation processes in industrial or technical environments.
• Strong analytical skills and the ability to work with operational data.
• Proficiency in additional languages that support collaboration in a global business environment.

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. As this is an internship role, we provide a minimum monthly internship allowance of €700.

About Us

WHY EMERSON

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

Our Commitment to Our People

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award‑winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Accessibility Assistance or Accommodation

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About Emerson

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!