Field Service Engineer - Labeller

Sidel; Mantova; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading company in the beverage industry seeks a Field Service Engineer (FSE) specialized in Labelling equipment. The role involves installation, commissioning, training, and providing technical assistance at customer sites. Successful candidates should possess a strong technical background, relevant experience, and be willing to travel extensively.

Competenze

• At least 3 years of experience in field activities.
• Experience in the beverage industry is preferred.
• Solid technical background in Mechanics and Mechatronics.

Mansioni

• Perform installation, start-up, commissioning, and testing of Labelling equipment.
• Coaching junior colleagues on site regarding technical activities.
• Prepare job progress charts and technical reports related to activities performed.

Conoscenze

Technical background in Mechanics

Proficiency in English

Problem-solving

Formazione

Technical professional qualification

Bachelor's degree in Mechatronics

Descrizione del lavoro

Contract Type: Permanent

Country: Italy

Location: Mantova

Your Opportunity

Sidel is looking for a Field Service Engineer (FSE) specialized in Labelling equipment. The main focus is to perform installation, start-up, commissioning, and testing of Sidel Labelling equipment at customer sites within the ECA (Europe & Central Asia) perimeter. Responsibilities include providing technical assistance during and after the warranty period, conducting training, and delivering after-sales services. A good understanding of customer needs is essential to provide objective advice and ensure customer satisfaction.

Your Mission

• Test and evaluate equipment performance at customer plants based on technical, contractual, and safety specifications.
• Operate mechanical systems, HMI, electrical work (e.g., cable wiring), and automation for routine activities and troubleshooting following Standard Operating Procedures.
• Handle, check, and transfer equipment non-conformities.
• Prepare job progress charts and technical reports related to activities performed.
• Ensure maximum customer satisfaction, both internal and external.
• Perform activities in line with SOPs, Sidel coordination plan rules, and customer regulations.
• Coach junior colleagues on-site regarding behavior, technical activities, troubleshooting, and reporting.
• Report team site activities to the ISM.

Your Profile

Education Qualifications and Language Requirements:

• Technical professional qualification or a Bachelor's degree in Mechatronics is a plus.
• Proficiency in English (written and spoken).

Professional Qualifications and Experience:

• At least 3 years of experience in field activities.
• Experience in the beverage industry.
• Solid technical background in Mechanics / Mechatronics.
• Knowledge of Sidel Portfolio is a plus.
• Availability to travel internationally (up to 90%).