Field Service Engineer Italy (M/F/D)

Buscojobs; Emilia-Romagna; In loco; EUR 40.000 - 80.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a dedicated Field Service Engineer to support Digital Pathology equipment across Italy. This role is crucial for minimizing customer downtime and enhancing workflow efficiency. You will be responsible for installation, maintenance, and technical support, ensuring compliance with industry standards. The ideal candidate will have a strong background in mechanical or electronic technology, along with a passion for learning and adapting to new technologies. Join a forward-thinking company committed to improving lives through innovative solutions and enjoy the opportunity to travel extensively while making a significant impact in the biomedical field.

Competenze

• 4+ years of experience as a Field Service Engineer in the biomedical industry.
• Education in Mechanical, Electronic, or Electrical Technology required.

Mansioni

• Provide installation, maintenance, and repair support for Digital Pathology instruments.
• Communicate effectively with customers to meet expectations.

Conoscenze

Technical Service Support

Network Setup

TCP/IP Knowledge

Windows Environment

Remote Storage

Anatomical Pathology

Digital Pathology Integration

Formazione

Mechanical Technology

Electronic Technology

Electrical Technology

Descrizione del lavoro

Leica Biosystems - Field Service Engineer Italy

Leica Biosystems is a cancer diagnostics company and a global leader in workflow solutions, offering the most comprehensive portfolio from biopsy to diagnosis.

Our mission, “Advancing Cancer Diagnostics, Improving Lives,” is central to our corporate culture. Our easy-to-use and reliable offerings aim to improve workflow efficiency and diagnostic confidence.

We are seeking a Field Service Engineer (FSE) for Italy, preferably based in the Milan or Rome area.

The FSE provides technical service and support mainly for Digital Pathology equipment, adhering to Leica Biosystems (LBS), ISO, FDA, and budget guidelines. The goal is to minimize customer downtime and generate revenue opportunities.

Key Responsibilities:

1. Provide installation, maintenance, modification, and repair support for Digital Pathology instruments.
2. Communicate effectively with colleagues and customers within established timeframes to meet expectations.
3. Complete service documentation promptly to comply with ISO, FDA, and company policies.
4. Apply published Technical Service Bulletins (TSBs) timely, updating or modifying instruments as recommended.
5. Support the sale of service contracts, assist sales with system configurations and upgrades, and suggest improvements to enhance financial performance.
6. Enhance product and professional skills to represent the company professionally.
7. Maintain spare parts inventory within budget to optimize repair metrics.
8. Manage expenses to maximize profit contribution.
9. Represent the company professionally to instill confidence in clients.

Minimum Requirements:

• Education in Mechanical, Electronic, or Electrical Technology.
• At least 4 years of experience as an FSE in the biomedical industry, working with hospital diagnostic equipment.
• Fluent in English (spoken and written).
• Knowledge of network setup, firewalls, TCP/IP, Windows environment, remote storage, domain policies, and firewalls.
• Proven ability to learn new technical skills with limited prior experience.

Preferred additional experience includes:

• Experience in Anatomical Pathology.
• Knowledge of Digital Pathology integration and software installation.

Travel & Physical Requirements:

• Willingness to travel extensively (up to 80%), including training abroad.
• Ability to safely lift and move up to 25kg.

Leica Biosystems is part of Danaher Corporation, a global science and technology leader. We are committed to solving complex challenges and improving lives worldwide. Our team of 71,000 associates is united by the Danaher Business System, a competitive advantage. We generated $19.9 billion in revenue last year and are ranked #162 on the Fortune 500.

Join us to accelerate the impact of science and technology. We partner globally to solve complex challenges through innovative solutions.

For more information, visit www.danaher.com.

At Danaher, we value diversity and believe in the importance of unique perspectives in our workforce, workplace, and markets.