Field Service Account Executive - Italy

Experteer Italy; Roma; In loco; EUR 40.000 - 70.000; Tempo pieno

Descrizione del lavoro

Salesforce is seeking an Account Executive focused on the Field Service Cloud to drive sales with top companies in Italy. This role involves owning the full sales process, engaging with customers on complex solutions, and collaborating across teams. The ideal candidate brings proven sales expertise, a consultative approach, and excellent communication skills, contributing to significant business growth in a dynamic environment.

Servizi

Health Insurance

Pension contributions

Employee Stock Purchase Program

Monthly wellbeing subsidy

Annual education budget

Paid time off for charitable causes

Parental leave

Childcare support

Competenze

• Proven track record in selling field service management platforms and understanding of B2B sales cycles.
• Ability to engage C-level executives and manage complex negotiations.

Mansioni

• Own the full sales cycle for Field Service Solution, from strategy to closing deals.
• Collaborate with cross-functional teams to showcase Salesforce's capabilities.

Conoscenze

Sales Expertise

Consultative Selling

Enterprise Sales Experience

Strategic Thinking

Excellent Communication

Descrizione del lavoro

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.

Department Description:
Service Cloud is a cloud-based customer service application built on the Salesforce platform. Service Cloud enables businesses to improve customer service efficiency across channels both by creating a single view of a customer's activity and by the use of tools for field service, web chat, CTI and social customer service. Service Cloud enables customer service agents to work faster and more productively across customer service channels like such as phone, email, web chat, and social media. This helps make customer service frictionless and helps businesses improve their customer satisfaction scores and reduces costs.

Role Description:
Salesforce is looking for a talented, hardworking individual with great energy, leadership, and initiative to drive awareness for the fastest growing application Salesforce, the Field Service Cloud. The Account executive will formulate and execute a Field Service Cloud sales strategy, drive revenue growth by penetrating the current customer base, and develop new customers in the Enterprise space. The Field Service Cloud Co-prime AE will work in good cooperation with the Core Account Executive and the broader account team.

Your Impact:
You will work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals. You will consult with customers on the Salesforce Service Cloud to evangelise solutions that will help them reach their business goals and blaze new trails within their organisations. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our community.

What You’ll Do:

• Own the full sales cycle—prospecting, strategy, and closing high-value deals with top Italy companies related to Field Service Solution

• Act as a trusted advisor, guiding customers through complex field service operations transformations.

• Engage C-level executives in meaningful conversations about modernizing field service management and workforce with automation and AI.

• Collaborate with cross-functional teams to showcase the power of Field Service Cloud and the wider Salesforce ecosystem.

• Exceed sales targets while building lasting relationships that drive customer success.

What We’re Looking For:

• Sales Expertise - Proven track record selling field service management platforms, mobile workforce solutions, asset & work order management tools, or similar

• Deep understanding of Field Service capabilities, preferably Salesforce solution, including work order management, scheduling and optimization, dispatcher console, asset & inventory tracking, and mobile technician enablement.

• Understanding of real-time scheduling engines and AI-powered optimization tools is important. Experience configuring service territories, resource availability, and travel time constraints is also necessary.

• Experience integrating field service operations with back-office systems, ERPs, or customer service platforms to ensure seamless service execution—from case creation to work order closure

• Consultative Selling: Identify customer challenges and opportunities related to field service management.

• Enterprise Sales Experience – Skilled in managing complex deals with multiple stakeholders.

• Ability to manage complex negotiations, identify customer needs, and position solutions in a consultative manner.

• Strategic Thinking – Ability to drive high-impact discussions on field service, management and workforce solutions.

• Excellent Communication – Strong storytelling, negotiation, and closing skills.

• Industry Knowledge – Understanding of subscription models, B2B sales cycles, and field service management trends.

• Experience with Salesforce Ecosystem solutions will be considered as a plus

What's in it for you?

World - Class Training & Developmentin the areas of professional growth and product knowledge.

Great benefits:Health Insurance and Pension contributions, Employee Stock Purchase Program, a monthly wellbeing subsidy of 100, annual education budget of 5,000 to spend on your career development, additional 7 days paid time off for charitable causes (1-1-1 model), parental leave, childcare support, (fertility and adoption program, etc), and much more!

About Salesforce
Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

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Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Summary

• Location: Italy - Rome
• Type: Full time