Facchino

JR Italy; Lisciano Niccone; In loco; EUR 18.000 - 26.000; Tempo pieno

Descrizione del lavoro

Un'azienda di lusso nel settore dell'ospitalità cerca un Porter per il team Front Desk. Questa posizione offre l'opportunità di crescere professionalmente in un ambiente collaborativo e armonioso, dove il servizio personalizzato è fondamentale. I candidati ideali dimostreranno un forte orientamento al cliente e un'attenzione ai dettagli, contribuendo a un'esperienza degli ospiti senza soluzione di continuità. Con opportunità di sviluppo professionale e accesso a attività di benessere, questa è un'occasione imperdibile per chi desidera eccellere nel settore dell'ospitalità.

Servizi

Opportunità di sviluppo professionale

Formazione tecnica specializzata

Corsi di lingua

Accesso a attività di benessere

Alloggio e pasti

Competenze

• Orientamento al servizio clienti con attenzione ai dettagli.
• Capacità di adattarsi a esigenze operative dinamiche.

Mansioni

• Gestire il trasporto dei bagagli degli ospiti all'arrivo e alla partenza.
• Monitorare le aree comuni per garantire pulizia e ordine.

Conoscenze

Orientamento al servizio clienti

Flessibilità

Mentalità orientata al lavoro di squadra

Competenze tecniche di base

Attitudine proattiva

Descrizione del lavoro

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We are looking for Porter to join our Front Desk team and help provide impeccable and remarkable service to our guests. The ideal candidate will embody Reschio values, uphold our high standards, and foster a collaborative and harmonious work environment. It is an opportunity to grow professionally in a luxury hospitality setting where attention to detail and personalized service are paramount. You gain valuable skills in guest service and operations while contributing to a seamless and welcoming guest experience.

Main Tasks and Responsibilities:

• Handle the sorting and transportation of guests’ luggage upon arrival and departure, including tagging and providing claim checks to guests.
• Deliver messages and items directly to guest rooms, following instructions from the Front Desk/Concierge.
• Perform errands for guests as requested by the Front Desk.
• Manage guest car parking, ensuring safety and order according to company procedures.
• Regularly monitor common areas, ensuring they are clean, tidy, and meet our high standards.
• Support the gardening team with specific tasks, such as cleaning active fireplaces and raking gravel in the courtyard.
• Assist with event setups as needed.
• Maintain professional and ethical relationships with colleagues and guests.
• Use materials and equipment responsibly and efficiently.
• Adhere to all hygiene, health, and safety regulations.
• Apply the knowledge and skills acquired during training to daily tasks.

Required Skills and Competencies:

• Strong customer service orientation with a focus on exceeding guest expectations.
• Flexibility and ability to adapt to dynamic operational needs.
• Team-oriented mindset with a collaborative approach to tasks.
• Basic technical skills to handle luggage and equipment efficiently.
• A proactive attitude with a keen eye for detail.

What We Offer:

• Professional and personal development opportunities, including specialized technical training and language courses.
• Seasonal contract with competitive compensation.
• Access to wellness activities, such as yoga classes, personal training sessions, and social events.
• Accommodation and meals.

Further details will be shared during the interview process.