F&b Support Expert / commis de Rang Room Service

Hospitality Connection Milano; Milano; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A luxury lifestyle hotel in Milan, seeks F&B Support Experts to enhance guest experiences. As part of the team, you will ensure exceptional service in in-room dining and assist in various food and beverage outlets. Candidates should have passion for hospitality, intermediate language skills, and a positive demeanor. This full-time role offers a unique opportunity for career growth within Marriott International.

Servizi

World-class training

Discounted room nights

Meals and spa access

Competenze

• Warm, people-oriented demeanor.
• Safety-first approach.
• Previous experience in similar roles is an advantage.

Mansioni

• Prepare and set up trays for in-room dining service.
• Deliver orders to guest rooms timely and courteously.
• Assist guests during the in-room dining experience.
• Collect trays from guest rooms within expected timeframe.
• Keep Room Service workstations clean and organized.
• Coordinate with kitchen and bar team for smooth service.
• Report technical issues to the supervisor.
• Maintain a professional demeanor.

Conoscenze

Passion for luxury hospitality

Intermediate knowledge of Italian

Intermediate knowledge of English

Team-player attitude

Positive outlook

Descrizione del lavoro

About the job

Casa Brera, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting F&B Support Experts -

• Commis de rang for our ROOM SERVICE
• to join a team made of modern and authentic hospitality professionals in the newest luxury lifestyle hotel in Milan.

Reporting to the F&B Outlets Manager, the role will cover any tasks related to the F&B service mainly in the Room Service, but you may be supporting any of our four outlets.

• This is full-time position, 5 night a week with 2 days off.
• The starting date is estimated in July.
• About us

Casa Brera is an unexpected gateway in the heart of Brera.

Reinterpreted by Studio Urquiola, Casa Brera features 116 sophisticated guestrooms including 15 suites and the Milanese Suite. Hidden behind a rationalist façade, you will find a world of international elegance, transcending the traditional hotel experience. Our hotel promises cosmopolitan luxury, authentic lifestyle and a timeless Milanese elegance.

A Culinary hub, here flavors and sounds from different places seamlessly interlace. Odachi, showcases authentic Japanese cuisine in a cosmopolitan setting while those looking for a truly Italian experience can indulge at Scena. “Living” is a welcoming space for guests to socialize over aperitivo and Milanese light bites. By night, the rooftop’s sky bar transforms into an unmissable destination, with a pool and lounge areas providing the perfect spot to soak up the energy and skyline of the city.

Join Casa Brera, the new place to be in Milan, where an authentic and modern team crafts unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere.

• The impact you’ll make

Breakfast, lunch or dinner, the best meals aren’t just made by our brilliant chefs. They’re made even more memorable by the great service our guests enjoy. As one of our F&B Service Experts, you’ll make sure you know every dish on the menu, so you can make recommendations and answer any questions customers may have. You’ll make sure their food and drinks are served quickly, efficiently and with a smile - and if there are any issues, you’ll deal with them right away. Thanks to you, our guests will feel well-fed, happy and wanting to come back for more.

• Connect your passions with a rewarding opportunity

You’re a food and beverage enthusiast who really enjoys making others feel at home. When you work with us, you'll get to entertain and meet people from all over the world as you build your experience. Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we’ll make sure you feel right at home.

You may work in any of our outlets thus widening your F&B service knowledge. And this is just the beginning. We believe in the potential of our talents, and we will do our best to make them grow in our Company.

• Join a newly opened lifestyle luxury hotel

Working in a newly opened luxury lifestyle hotel is an incredible opportunity to gain strong expertise in hospitality and a great exposure to Marriott International EMEA leaders. This can remarkably accelerate your career growth within the company and provide you the right tools to be involved in other openings at national and international level. It is indeed a challenging experience but surely a rewarding one!

• What you’ll do
• Prepare and set up trays and trolleys for in-room dining service according to hotel standards.
• Deliver orders to guest rooms in a timely, courteous, and discreet manner.
• Assist guests during the in-room dining experience, ensuring personalized and high-quality service.
• Collect trays and trolleys from guest rooms within the expected timeframe while respecting guest privacy.
• Keep the Room Service pantry, workstations, and equipment clean and organized.
• Coordinate with the kitchen, bar, and stewarding team to ensure smooth service flow.
• Report any technical issues or special guest requests to the supervisor.
• Maintain a professional and discreet demeanor in line with luxury hospitality standards.
• What you’ll need
• Passion for the luxury lifestyle hospitality industry.
• A warm, people-oriented demeanor and a team-player attitude.
• At least intermediate knowledge of Italian and English.
• A safety-first approach.
• Positive outlook and dependability.
• Previous experience in similar roles is an advantage.
• What we offer
• A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent.
• Part of Marriott International, the largest hospitality brand in the world
• World class training and development programs tailored to enhancing your skills and help you grow within the Marriott family.
• Work alongside some amazing talent
• award winning, experienced hospitality professionals.
• Discounted room nights, meals, and spa access in more than 9,000 hotels worldwide-because your wellbeing means so much.