F&b Operations Manager

Rocco Forte Hotels; Palermo; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A luxury hotel brand in Palermo is seeking a Food & Beverage Manager to lead the F&B division, ensuring high-quality service in line with established standards. The candidate should have extensive knowledge of F&B operations, at least four years of experience, and proficiency in both Italian and English. The role offers a six-month fixed-term contract with opportunities for development, reduced hotel stays, and discounts on various services.

Servizi

Opportunities for learning and development

Reduced-rate hotel stays

Discounts on food and wellness treatments

Staff celebrations

Competenze

• At least four years of professional experience in a similar role, preferably internationally.
• Proficiency in Italian and English at an advanced level; third language is a plus.
• Extensive knowledge of F&B operations including management of restaurants, bars, and banqueting.

Mansioni

• Oversee all aspects of the F&B division and ensure exceptional service.
• Develop budgets and monitor performance for each revenue outlet.
• Recruit, train, and evaluate team members to deliver quality service.

Conoscenze

Team management

Effective communication

Business acumen

Emotional intelligence

Strumenti

EasyMeal

Quadran

Descrizione del lavoro

Villa Igiea reopened in May 2021 after nearly two years of refurbishment, showcasing contemporary design while preserving its Liberty heritage.

The hotel features 100 rooms and suites with views of the gardens and the Gulf of Palermo. Renowned Chef Fulvio Pierangelini leads the culinary team, designing the hotel's gastronomic offerings. Guests can enjoy a Wellness Centre for relaxation, a fully equipped fitness room, and an exclusive sea-front swimming pool.

The Position

FOOD & BEVERAGE MANAGER

Main Purpose

The F&B Manager oversees all aspects of the division, including Restaurants, Bars, In-Room Dining, and Banqueting, ensuring exceptional service in line with Rocco Forte standards.

Reports to: General Manager

Main Duties & Responsibilities

• Manage the entire F&B division according to company policies and maintain its reputation.
• Lead by example with a hands-on approach, developing motivated and ethical team members to deliver cost-effective, quality service.
• Develop and monitor budgets for each revenue outlet, taking corrective actions as needed to meet sales and cost targets.
• Create budgets for F&B equipment and recommend renovations.
• Prepare monthly forecasts.
• Ensure accurate cash procedures, documentation, guest check analysis, ticket controls, and daily sales reporting.
• Plan staffing needs and recruit, train, and evaluate team members.
• Implement effective orientation, training, and professional development programs.
• Monitor labor costs and minimize overtime.
• Follow standard operating procedures for revenue and cost control, and adhere to company policies and standards, including health and safety regulations.
• Research new products, evaluate costs, and collaborate with Purchasing.
• Oversee guest service and handle complaints to ensure guest satisfaction.

We Offer

• Six-month fixed-term contract under C.C.N.L. Settore Turismo.
• Opportunities for learning, development, and career growth.
• Reduced-rate hotel stays after six months, plus discounts on food, beverages, wellness treatments, and products.
• Staff celebrations.

Required Competencies

• Team management, collaboration, and fostering a culture of trust and respect.
• Effective communication and timely information sharing.
• Self-awareness, emotional intelligence, and relationship building.
• Business acumen and performance improvement strategies.
• Commitment to learning, development, and motivating others.

Additional Requirements

• At least four years of professional experience in a similar role, preferably internationally.
• Proficiency in Italian and English at an advanced level; third language is a plus.
• Extensive knowledge of F&B operations, including management of restaurants, bars, banqueting, and culinary services.
• Experience with quality projects and change management.
• Strong background in F&B cost control and familiarity with management systems like EasyMeal and Quadran.