F&B manager Italy Switzerland

citizenM hotels; Roma; In loco; EUR 35.000 - 55.000; Tempo pieno

Descrizione del lavoro

A leading hospitality company is seeking a Food and Beverage Manager to enhance guest experiences across its properties in Italy. The role involves strategic oversight of food and beverage operations, ensuring quality and compliance, while fostering relationships with local suppliers. The ideal candidate will have a strong background in food service, excellent training skills, and the ability to work autonomously. This position offers opportunities for professional development and the chance to make a significant impact in a dynamic environment.

Servizi

CitizenM experience nights for friends and family

Opportunities for personal and professional development

Latest tech devices and tools

Flexible public holidays

Employee assistance program

Varied team days and social events

Competenze

• Experience in a contemporary food service environment.
• Legal right to work in Italy.
• Self-reliant and proactive.

Mansioni

• Oversee food and beverage quality and training.
• Ensure compliance with food safety legislation.
• Support hotel openings and operations.

Conoscenze

Attention to detail

Negotiation

Innovative thinking

Training skills

Fluency in English

Formazione

Relevant hospitality and food service diploma

Strumenti

Excel

Budgeting software

Descrizione del lavoro

Work collaboratively with the Food and Beverage Team in the Support Office to identify the strategic vision for food and beverage in citizenM and adapt this vision within a local context. You will help our hotel managers with the F&B strategic execution in the respective properties, adding value to the guest experience whilst maximizing gross profit. Working alongside the F&B Support Team, you will oversee the sourcing of product, local pricing strategy, and training/development of the hotel teams in all matters relating to food and beverage, fostering strong partnerships with local suppliers. You will at all times ensure the upkeep of food and beverage operating equipment and compliance with citizenM’s Food Safety Policy and HACCP to maintain a safe environment, protecting the wellbeing of citizenM employees, contractors, and guests alike.

Key Responsibilities

• Safeguard the quality of food and beverage at citizenM.
• Establish and foster strong relationships with local tastemakers.
• Oversee the evolution of the food and beverage proposition based on two main changes per year reflecting spring/summer and autumn/winter.
• Provide practical training for new and existing AM, PM, and Night team members in all food and beverage items, with a focus on coffee, wine, spirits, cocktails, and beer.
• Coach and support skill growth of champions in your area.
• Provide training in the use of all equipment related to food and beverage.
• Train food ambassadors in each hotel to cook and present food items according to standards.
• Support assistant hotel managers in ordering, invoicing, and running the food and beverage operation smoothly.
• Ensure compliance with local food safety legislation and citizenM’s HACCP policy, working with health and safety partners.
• Promote sustainability by minimizing waste and reducing non-recyclable items to zero.
• Set up and maintain inventory management and ordering systems at the product level.
• Support month-end closure, inventory processes, and hotel team audits.
• Produce annual budgets for food and beverage revenue and cost of sales in partnership with Area managers and Hotel Managers.
• Hold hotel managers accountable for delivering F&B quality and standards, and support them with audits and action plans.
• Create performance overviews and plans to support hotel revenue, COGS, margin, and operational efficiency.
• Work with hotel managers to meet monthly revenue targets through quality product availability and team training across outlets.
• Collaborate with F&B support team and hotel managers to maintain costs aligned with budgets via menu engineering and accurate consumption recording.
• Ensure all F&B collateral is accurate, up-to-date, and aligned with brand standards.
• Support brand and commercial initiatives.
• Maintain and grow relationships with suppliers, reviewing conditions quarterly for mutual growth.
• Translate the cloudM strategy to the local market.
• Work with the F&B support team to provide operational insights for strategy development.

Support hotel openings in your region, from six months pre-opening to post-opening market support.

Qualifications / Skills

• Experience in a contemporary food service environment.
• Relevant hospitality and food service diploma or equivalent experience.
• Innovative thinker, negotiator, with attention to detail.
• Proficient in Excel, Word, and menu engineering.
• Experience with budgeting and cost management.
• Experience working with suppliers and evaluating performance.
• Proficient in finance and budgeting software.
• Skilled in training both hard and soft skills pedagogically.
• Knowledge of country-specific food safety legislation.
• Fluent in English; French and Italian are a plus.
• Legal right to work in Italy.
• Self-reliant, autonomous, and proactive.
• Ability to provide constructive feedback to hotel teams, including support, hotel managers, and area managers.

What's in it for you?

• CitizenM experience nights for you and your friends and family.
• Opportunities for personal and professional development.
• Latest tech devices and tools to succeed in your role.
• Flexible public holidays.
• Employee assistance program.
• Varied team days and social events.

Locations

• This position is based in Rome and covers all Swiss and Italian properties. It requires occasional travel to the Netherlands support office and other properties.