F&B Hostess

Armani Hotel Milan, a 5-star luxury hotel located in the heart of the famous Milan fashion district, is looking for a F&B Hostess in the Food & Beverage Department. We are looking for a candidate who has a passion for delivering great customer service and excellent communication skills.

MAIN RESPONSIBILITIES

• Check guest reservation book and track occupancy chart for space.
• Greet guests as they arrive in a professional and courteous manner and guide them to tables according to their preference.
• Answer telephones according to internal standards and take guest reservations or provide information regarding the restaurant or any other hotel service.
• Anticipate the needs of guests, respond accordingly to guest inquiries or problems.
• Recognize regular guests by name and utilize the guest’s name consistently.
• Inspect and maintain daily menus to ensure quality, condition, and appearance while developing a complete working knowledge of all menu items and daily specials.
• Help out with other positions in the restaurant as needed.