Export Specialist (Air Freight)

Crane Worldwide Logistics LLC; Milano; Ibrido; EUR 30.000 - 35.000; Tempo pieno

Descrizione del lavoro

Crane Worldwide Logistics LLC is hiring an Export Specialist (air freight) in Milano, Italy. The role focuses on processing shipments, tracking, and coordinating with clients, carriers, and vendors to ensure on-time delivery and accurate billing. Strong communication and attention to detail are essential.

Salary ranges from €30,000 to €35,000 depending on experience. High School diploma or better required; minimum 3 years in a similar role within logistics.

Competenze

• Strong verbal and written communication skills.
• Excellent client service and responsiveness.
• Detail oriented with good organizational skills.

Mansioni

• Prepare documentation, dock receipts, bills of lading, export declarations.
• File SEDs (Shippers Export Declarations).
• Track and trace cargo to ensure proper movement and delivery.
• Provide billing information to accounting with accuracy.
• Communicate with clients regarding freight disposition, tracking, routing, dispatching, and rates.
• Coordinate with vendors for shipment dispatch, routing, pricing, and rates.
• Liaise with other branches for client satisfaction and service execution.
• Seek profitable shipment modes while meeting client requirements.
• Perform other duties as assigned.

Conoscenze

Effective communication

Client service

Attention to detail

Reading & writing docs

Organizational skills

Formazione

High School or better

Descrizione del lavoro

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.

The Export Specialist (air freight) is responsible for processing shipments and all related activities for an assigned base of accounts. The resource works with clients, carriers and potential clients on a daily basis.

Essential Job Functions

• Prepare documentation, dock receipts, bills of lading, export declarations
• File SED’s (Shippers Export Declarations)
• Track and trace cargo as necessary to insure proper movement and delivery
• Provide accounting department with proper and correct billing information
• Communicate with clients regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations)
• Communicate with vendors/suppliers regarding shipment dispatch, routing, pricing, and rates
• Communicate & correspond with other Company branches and agents for client satisfaction, and ensure excellent service execution
• Seek the most profitable mode of shipment, yet meet client’s requirement for the movement of freight
• Other duties as assigned

Physical Requirements

Position may require extended periods of sitting, computer use, standing and walking. Some light lifting may be required in some instances.

Other Skills and Abilities

• Strong oral and written communication skills.
• Must have excellent client service skills, responding promptly and professionally to client needs and requests for service and assistance.
• Ability to read and interpret documents and write routine correspondence.
• Must be detail oriented with good organizational skills.

Certifications and Licenses

• Professional certification may be required in some areas.

Salary: from € 30.000 to € 35.000 depending on experience and skills

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Qualifications

Behaviors

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

• Self-Starter: Inspired to perform without outside help
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Education

• High School or better.

Experience

• 3 years: Years in similar position (same industry)