Experienced Warranty Administrator

Germain BMW of Naples; Napoli; In loco; USD 35.000 - 55.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking an Experienced Warranty Administrator to join their dynamic team in Naples. This role offers an exciting opportunity to manage warranty claims efficiently while fostering positive relationships with manufacturers. The company promotes a family-friendly culture, providing excellent benefits such as medical insurance, a 401(k) savings plan, and opportunities for career growth. With a commitment to professional development and a supportive environment, this position is perfect for someone looking to advance their career in the automotive sector while enjoying a balanced work-life schedule.

Servizi

Medical, Dental, and Vision Insurance

401(k) Savings Plan

Paid Vacation

Paid Company Holidays

Company Outings and Activities

Ongoing Professional Development

Employee Discounts

Family-Friendly and Inclusive Culture

Career Growth and Internal Promotions

Custom and Competitive Wage Plans

Competenze

• Minimum 2 years warranty processing experience at a dealership or automotive company.
• Strong computer skills and a positive demeanor are essential.

Mansioni

• Process warranty claims promptly as repair orders are closed.
• Manage relationships with manufacturers and ensure compliance with policies.

Conoscenze

Warranty Processing

CDK Experience

Computer Skills

Customer Service

Descrizione del lavoro

Germain BMW of Naples - Experienced Warranty Administrator - Naples, FL

• Full-Time
• Pay based on experience

GermainOffers:

• Medical, Dental, and Vision Insurance
• 401(k) Savings Plan
• Paid Vacation
• Paid Company Holidays
• Company Outings and Activities
• Ongoing Professional Development
• Employee Discounts
• Family-Friendly and Inclusive Culture
• Career Growth and Internal Promotions
• Custom and Competitive Wage Plans
• CLOSED on Sundays to create a schedule that allows you a job and a life

Responsibilities:

• Process all warranty claims in a timely manner, as the repair orders are closed
• Review and process all returned/rejected/adjusted warranty claims, track each claim until its final resolution
• Book the appropriate technicians for the hours earned on the operations performed
• Informing the technician and department management of adjustments as they occur
• Manage manufacturers company policies and procedures
• Establish and maintain a positive and productive relationships with the manufacturer’s the dealerships does business with

Qualifications:

• Minimum 2 years warranty processing experience at either a car dealership, automotive leasing company, or state/county vehicle registration office.
• Previous CDK experience
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer skills

At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.

For immediate consideration, apply at GermainCareers.com.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.