Event Sales Coordinator

Hosco.com; Roma; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

Ein innovatives Unternehmen sucht einen Event Sales Coordinator, der eine Schlüsselrolle in der Unterstützung des Event-Teams spielt. In dieser spannenden Position sind Sie verantwortlich für die Verwaltung des Verkaufsprozesses, die Koordination von Veranstaltungen und die Pflege von Kundenbeziehungen. Ihre hervorragenden Kommunikationsfähigkeiten und Ihre Detailgenauigkeit werden entscheidend sein, um die Erwartungen der Gäste zu übertreffen und die Marke zu repräsentieren. Wenn Sie eine Leidenschaft für Eventmanagement haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Competenze

• Erfahrung in der Eventkoordination und Verwaltung von Verkaufsdokumenten.
• Fähigkeit zur effektiven Kommunikation mit internen und externen Stakeholdern.

Mansioni

• Verwaltung des Verkaufsprozesses von der Anfrage bis zur Vertragsunterzeichnung.
• Koordination von Veranstaltungen und Sicherstellung einer nahtlosen Planung.

Conoscenze

Kommunikationsfähigkeiten

Interpersonelle Fähigkeiten

Verhandlungsfähigkeiten

Detailgenauigkeit

Teamarbeit

Formazione

Bachelorabschluss in Betriebswirtschaft

Zertifizierung im Eventmanagement

Strumenti

Opera Sales & Catering

OneSource

Cvent

Descrizione del lavoro

At the St. Regis Rome, we are looking for an Event Sales Coordinator to join our Event team.

POSITION SUMMARY

The Groups and Event Sales Coordinator plays a vital role in supporting the Groups and Events Sales team by performing a variety of administrative and coordination tasks. This includes managing documentation throughout the sales process (e.g., proposals, contracts, banquet event orders), handling rooming lists and assignments, and assisting the Operations team with the successful planning and execution of group events.

The ideal candidate will possess excellent communication and interpersonal skills, ensuring effective coordination with internal departments and external stakeholders. A collaborative mindset, attention to detail, and adaptability are essential for success in this role. The Coordinator also serves as a brand ambassador, promoting the Marriott image both internally and externally while applying strategic sales techniques to optimize revenue and foster guest loyalty.

Key Responsibilities

1. Sales & Event Coordination
   • Manage the group and event sales process from initial inquiry to contract execution and deposit collection.
   • Qualify and process incoming Requests for Proposal (RFPs) received via various group sales platforms (e.g., OneSource, MI Leads, Cvent, HPN), ensuring timely and accurate updates per company standards.
   • Monitor room and meeting space availability, manage group blocks, and oversee timely client follow-ups.
   • Prepare and execute contracts, including necessary legal documents, addendums, commission agreements, and credit approval forms.
   • Coordinate site inspections and liaise with clients to ensure a seamless event planning experience.
   • Manage invoicing and deposit schedules, including the preparation of pro forma and electronic invoices.
   • Apply effective negotiation and upselling techniques to drive revenue while preserving brand loyalty.
2. Data & Systems Management
   • Accurately input and maintain all group and event data in systems such as Opera Sales & Catering (S&C), OneSource, and Marsha.
   • Create rate programs, rate codes, and market codes in system configurations as needed.
   • Generate reports upon request and ensure all databases are kept up-to-date, accurate, and efficiently organized.
3. Revenue Management Support
   • In collaboration with the Revenue Manager, evaluate group and event opportunities using Marriott’s internal systems.
   • Ensure appropriate pricing strategies are applied to RFPs in accordance with current revenue management directives.
   • Support upselling efforts during the planning and coordination process.
4. Policy Adherence & Professional Standards
   • Maintain confidentiality of proprietary company and guest information.
   • Adhere to all corporate policies and procedures, including those related to grooming, appearance, and security.
   • Execute other responsibilities as assigned by supervisors in a timely and professional manner.
5. Guest Relations
   • Anticipate and promptly address guest needs with professionalism and courtesy.
   • Actively listen and respond to guest concerns and requests, utilizing brand standards to enhance guest satisfaction.
   • Provide a warm welcome and fond farewell to all guests, demonstrating appreciation and hospitality.
6. Communication & Collaboration
   • Communicate effectively with guests, colleagues, and stakeholders using clear, professional language.
   • Answer telephones with appropriate etiquette, ensuring calls are handled efficiently and courteously.
   • Prepare and review business correspondence and reports with accuracy and professionalism.
   • Foster a cooperative work environment, promoting teamwork and mutual respect across departments.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts worldwide. From our debut in New York by John Jacob Astor IV to our signature bespoke service, we invite you to explore careers at St. Regis. Join a portfolio of brands with Marriott International—where you can do your best work, start your purpose, belong to an amazing global team, and become the best version of yourself.