Event Manager

Four Seasons Hotels and Resorts; Napoli; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

Join Four Seasons Hotels and Resorts as an Event Coordinator at our luxurious Naples property. You will play a critical role in ensuring exceptional experiences for our clients, from coordinating events to collaborating across departments. If you have a passion for hospitality and event management, this is your opportunity to work in a dynamic environment that values team members and promotes career growth.

Servizi

Market-leading benefits including Medical, Dental, Vision

401K with employer matching

Complimentary hotel stays worldwide

Tuition reimbursement

Inclusive work environment

Competenze

• 2-3 years' experience in a similar role, preferably in luxury resorts.
• Strong experience in event management within hotel/resort.
• Proficient in English with flexibility for weekend/evening work.

Mansioni

• Oversee execution of assigned groups, coordinating logistics.
• Negotiate event proposals to maximize revenue and satisfy client needs.
• Supervise banquet event execution ensuring client satisfaction.

Conoscenze

Customer Service

Event Management

Attention to Detail

Organizational Skills

Effective Communication

Formazione

Bachelor's degree or CMP Certification

Descrizione del lavoro

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Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights, and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel, all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits including a tennis center, an 18-hole golf course, bowling, and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights, and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the role:

Coordinates all requirements for various conference/event groups booked by the Sales Department. Responsible for enforcing the terms of sales letter of agreement and guiding meeting planners through the planning process. Communicates the needs and expectations of the client with all departments in the hotel. Ensures successful execution of group and client satisfaction.

What you will do:

• Be a part of a pre-opening team!
• Oversee the seamless execution of all assigned groups, coordinating logistics, and ensuring all client needs are met. Collaborate with all departments to arrange meeting spaces, audiovisual equipment, F&B services, and provide exceptional customer service during event planning.
• Provide personalized support to clients, maintain detailed records, and contribute to event success through efficient service.
• Participate in meetings with hotel staff and clients, including operations briefings, BEO meetings, sales meetings, and planning visits.
• Finalize booking requirements, maximize revenue through up-selling, and ensure effective communication across departments. Prepare monthly booking reports.
• Negotiate with clients using creative menu presentations and event proposals to maximize revenue and fulfill contractual obligations while satisfying client needs.
• Supervise banquet event execution, review function space, and ensure client satisfaction.
• Make timely decisions balancing client needs with hotel safety, staffing, and financial goals.
• Resolve challenges during events and inform the Director of Events of any issues for prompt action.
• Maintain knowledge of hotel facilities and operational needs.
• Assist with guest inquiries and support the Events & Catering Departments as needed, especially during large group movements.
• Mentor and develop administrative staff for career growth.
• Act as liaison for vendor/supplier needs (Audio Visual, Florists, Entertainment, etc.).
• Provide input for weekly forecasts.

What you bring:

• Bachelor's degree/CMP Certification preferred, or equivalent experience.
• Minimum 2-3 years' experience in a similar role, preferably in a luxury resort.
• Strong experience in event management within a hotel or resort setting.
• Excellent attention to detail, organizational skills, and customer service skills.
• Ability to stand and walk for long periods.
• Effective communication skills and proficiency in English.
• Flexibility to work weekends and evenings.

What we are offering you:

• Lucrative salary!
• Market-leading benefits including Medical, Dental, Vision, and 401K with employer matching starting at 30 days!
• Time off from day one!
• Inclusive work environment with a cohesive team!
• Complimentary and discounted hotel stays worldwide!
• Wellbeing and mental health initiatives!
• Diversity promotion in our workplace!
• Complimentary employee meals and beverages!
• Tuition reimbursement!

Learn more about working at Four Seasons at:

Visa Requirements: US work authorization is required.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information, visit the EEOC website.