Enterprise Key Account Manager

JR Italy; Pavia; Ibrido; EUR 40.000 - 80.000; Tempo pieno

Descrizione del lavoro

Join a forward-thinking company as an Enterprise Key Account Manager, where you'll manage client relationships and drive account expansion in the event industry. This hybrid role offers the chance to work with a dynamic team, leveraging innovative digital solutions to enhance event planning. With a focus on career development and a supportive work environment, you'll play a key role in shaping the future of corporate events. If you're passionate about client care and digital innovation, this opportunity is perfect for you!

Servizi

Flexible hybrid work policy

Career development opportunities

Weekly fruit and daily coffee

Company laptop and phone

Healthcare expenses coverage

Health & wellness perks

Daily meal vouchers

Inclusive environment

Regular team events

Competenze

• 8-10 years of experience in account/event management.
• Strong client relationship management skills.
• Passion for digital innovation in the event industry.

Mansioni

• Manage customer portfolio to expand spending.
• Lead onboarding for new clients and establish relationships.
• Collaborate with operations on event delivery.

Conoscenze

Account Management

Client Relationship Management

Event Planning

Digital Innovation

Budgeting

Descrizione del lavoro

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About Kampaay

At Kampaay, we’re redefining how corporate events are planned and executed. Our innovative platform empowers businesses to independently manage everyday events—like team lunches and team-building activities—through a smart, user-friendly catalog of services. For more complex and large-scale events, our team of experts guides customers from planning to execution. The result? Seamless, fast, and centralized event management that scales with your business.

We’re a fast-growing startup (growing 2x YoY), operating in Italy and Sweden, backed by top-tier investors, and featured in Forbes as one of Europe’s most promising event tech companies.

Discover more about us

The Role

We’re looking for an Enterprise Key Account Manager to join our Sales team. In this role, you’ll manage part of the Kampaay customer portfolio, serving as the main point of contact for our clients, managing their business needs, and acting as their event planning consultant supported by our Operations team.

With your deep knowledge of the event industry, you will be the best advisor for our customers, helping them plan their annual event calendar, and ensuring quality and effectiveness using our innovative platform.

Location

This is a hybrid role: the office is in Milan, but we encourage frequent visits to our office corridors.

What You’ll Do as an Enterprise Key Account Manager

• Manage your customer portfolio to expand Kampaay’s customer spending.
• Lead platform onboarding for new clients (up to 100+ users per company) and establish long-term relationships.
• Implement activities per customer contract to strengthen partnerships and serve as the key point for all event-related matters.
• Drive account expansion to increase annual spending.
• Report and forecast client wallet data to monitor trends and predict future performance.
• Manage contract renewals.
• Collect feedback to improve our service and platform.
• Collaborate with Client Key Operations on event delivery, expansion strategies, and customer care.

What We’re Looking For

• 8-10 years of experience as an Account/Event Manager, Key Account Manager, or similar in the event industry or agency.
• Strong experience in managing key accounts at a commercial level, maintaining client relationships, and providing support.
• Client care talent.
• Good understanding of event operations, including complexity, supplier needs, and budgeting, to serve as a consultant.
• Passion for digital innovation and using it to enhance the event industry.
• Experience with digital solutions and a desire to learn about new innovations.
• Native Italian speaker and fluent in English (B2+).

We value soft skills highly; if you have extensive experience, you likely already possess what we seek.

What You’ll Get

We prioritize your success and offer several perks, with more to come as Kampaay grows:

• Competitive salary.
• Flexible hybrid work policy and a casual office environment.
• Inclusive environment focusing on parity (nearly 50% women).
• Career development opportunities.
• Weekly fruit, daily coffee and tea.
• Company laptop, monitor, and phone with setup flexibility.
• Healthcare expenses coverage via Fondest.
• Health & wellness perks (WellHub, UnoBravo, FunnyFin).
• Daily meal vouchers (€8/day).
• A transparent, collaborative, ownership-driven culture – see https://www.kampaay.com/about-us.
• Regular team events and offsites.

Why Join Us?

At Kampaay, we foster growth and innovation. Whether you want to develop your sales skills, lead impactful projects, or scale a rapidly growing company, this is your place! If you’re ready to challenge the status quo and make a difference in corporate events, we’d love to meet you!