Enterprise Key Account Manager

JR Italy; Milano; Ibrido; EUR 40.000 - 80.000; Tempo pieno

Descrizione del lavoro

Join a fast-growing startup redefining corporate event management! As an Enterprise Key Account Manager, you'll leverage your extensive experience in the event industry to foster client relationships and drive engagement. This hybrid role offers the chance to work closely with clients, ensuring their needs are met while collaborating with a dynamic team. With a focus on innovation and growth, you will play a pivotal role in shaping successful events. Enjoy a flexible work environment, competitive perks, and the opportunity to make a real impact in the industry. If you're passionate about transforming event planning, we want to hear from you!

Servizi

Competitive salary package

Flexible hybrid work policy

Career development opportunities

Weekly fruit and daily coffee/tea

Company laptop and phone

Health benefits

Wellness perks

Daily meal vouchers

Regular team events

Inclusive environment

Competenze

• 8-10 years of experience in Account/Event Management.
• Strong client care skills and understanding of event complexity.

Mansioni

• Manage customer portfolio to increase spending with Kampaay.
• Lead platform onboarding and build long-term relationships.

Conoscenze

Account Management

Client Relationship Management

Event Planning

Digital Innovation

Budgeting

Formazione

Bachelor's Degree

Master's Degree

Descrizione del lavoro

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About Kampaay

At Kampaay, we’re redefining how corporate events are planned and executed. Our innovative platform empowers businesses to independently manage everyday events—like team lunches and team building activities—through a smart, user-friendly catalog of services. For more complex and large-scale events, our team of experts guides customers from planning to execution. The result? Seamless, fast, and centralized event management that scales with your business.

We're a fast-growing startup (growing 2x YoY) operating in Italy and Sweden, backed by top-tier investors and featured in Forbes as one of Europe’s most promising event tech companies.

The Role

We’re looking for an Enterprise Key Account Manager to join our Sales team. In this role, you’ll manage part of the Kampaay customer portfolio, acting as the main point of contact for our clients, aiming to understand their business needs and serve as their event planning consultant, supported by our Operations team.

With your deep knowledge of the event industry, you will advise our customers on planning their annual event calendar, ensuring quality and effectiveness through our platform.

Location

This is a hybrid role: the main office is in Milan, but we encourage frequent in-office presence.

What You’ll Do

• Manage your customer portfolio to increase their spending with Kampaay.
• Lead platform onboarding (up to 100+ users per company) and initial customer engagement to build long-term relationships.
• Implement activities as per the customer contract to strengthen partnerships and serve as the key event contact (following a “One partner” approach).
• Expand accounts to improve annual spending.
• Monitor and forecast client wallet trends and performance.
• Manage contract renewals.
• Collect feedback to improve our service and platform.
• Collaborate with Customer Key Operations on event delivery, expansion, and customer care.

What We’re Looking For

• 8-10 years of experience as an Account/Event Manager, Key Account Manager, or similar in the event industry or related fields.
• Solid experience in managing key accounts at a commercial level, maintaining client relationships, and supporting clients.
• Strong client care skills.
• In-depth understanding of event complexity, supplier needs, and budgeting to advise clients effectively.
• Passion for digital innovation solutions and their application in the event industry.
• Experience with digital solutions and a desire to learn about new innovations.
• Native Italian speaker and fluent in English (B2+).

We value soft skills highly; if you have extensive business experience, you likely already possess the qualities we seek.

What You’ll Get

We prioritize your success by offering various perks, with more to come as Kampaay grows:

• Competitive salary package.
• Flexible hybrid work policy and a casual office environment.
• An inclusive environment with a focus on gender parity.
• Career development opportunities.
• Weekly fruit and daily coffee/tea in the office.
• Company laptop, monitor, and phone with flexible setup options.
• Health benefits, including healthcare expense coverage.
• Wellness perks (WellHub, UnoBravo sessions, FunnyFin).
• Daily meal vouchers (€8/day).
• A team-first culture emphasizing transparency, collaboration, and ownership. More info at https://www.kampaay.com/about-us.
• Regular team events, offsites, and social gatherings.

Why Join Us?

At Kampaay, we foster an environment where people can thrive—whether by deepening sales skills, leading impactful projects, or scaling a fast-growing company. If you’re ready to challenge the status quo and make a difference in corporate events, we’d love to meet you!