EMEA - Clinical Support Specialist PVI - Tuscany (Italy)

Cook Medical; Firenze; In loco; EUR 35.000 - 55.000; Tempo pieno

Descrizione del lavoro

A leading company in medical devices is looking for a Clinical Sales Specialist in Tuscany. The position involves providing clinical support and education to healthcare professionals, enhancing product usage in operations, and ensuring compliance with company values. Candidates should have strong communication skills and a willingness to travel.

Competenze

• Knowledge of clinical procedures is desirable.
• Proficient in English and other relevant languages.
• High self-motivation and willingness to travel extensively.

Mansioni

• Support clinical customers and provide training on medical devices.
• Maintain relationships with key accounts and healthcare professionals.
• Participate in exhibitions and provide market intelligence to management.

Conoscenze

Communication

Interpersonal Skills

Problem-Solving

Organizational Skills

Technical Interpretation

Strumenti

Microsoft Office

Descrizione del lavoro

The primary purpose of this position is to sell the vascular portfolio by providing hands-on clinical support and education to doctors. In addition, the CSS will be the clinical expert within the vascular team.

Responsibilities

The main responsibilities will encompass, but will not be limited to:

1. Develop an excellent knowledge of the product portfolio and related devices.
2. Provide service to clinical customers, including case planning and support, being present in the OR to help staff achieve successful outcomes using vascular devices, daily contact, executing product roll-outs, presenting new technologies, and uncovering opportunities within the account.
3. Provide technical product training to clinical customers and team members on Cook’s medical devices as required.
4. Inform Regional Business Manager, Commercial Business Manager, and Account Specialists about developments and trends within the product portfolio.
5. Provide market intelligence and feedback to division personnel in a timely manner.
6. Seek and evaluate new product ideas, providing information to the Sales Manager and facilitating ongoing communication.
7. Ensure all new or updated product information is distributed and understood by customers and team.
8. Participate in relevant local and international exhibitions, meetings, and lectures, forwarding relevant information to the divisional team.
9. Provide written reports to the Regional Business Manager as appropriate.

Securing Employee Development and Organisational Culture

• Maintain our culture, values, and commitment to Ethics and Compliance by recognizing, demonstrating, and enforcing appropriate and compliant behavior.
• Ensure all quality, regulatory, and product-specific requirements are met within scope of responsibility.
• Conduct business with integrity and in compliance with applicable standards, including Cook policies, and uphold the Cook culture and policies.

Develop and maintain active relationships with key accounts and regional physicians.

• Work closely with the sales team and support functions to provide the best service to customers and patients.
• Collaborate with the Account Specialist to meet or exceed objectives and targets set by management.

Qualifications

• Knowledge of relevant clinical procedures is desirable.
• Ability to interpret clinical data.
• Excellent communication and interpersonal skills.
• High self-motivation.
• Proficient in Microsoft Office.
• Good command of English and other relevant languages, both written and verbal.
• Proven problem-solving skills.
• Excellent organizational and numeric skills.
• Willingness to travel extensively, averaging 3 to 4 overnights per week.
• Current driving license.