Account Manager - Italy (They/She/He)

Experteer Italy; Italia; Ibrido; EUR 30.000 - 60.000; Tempo pieno

Descrizione del lavoro

An innovative tech company is seeking a dynamic Account Manager to foster relationships with top restaurant partners. This role involves leveraging data-driven insights to optimize partnerships and drive revenue growth. You will collaborate with various internal teams to provide tailored solutions, ensuring partners' success. With a focus on strategic planning and execution, you'll play a key role in enhancing operational performance. The company offers a vibrant work culture, opportunities for remote work, and comprehensive health benefits, making it an exciting place to advance your career.

Servizi

Private Health Insurance

Monthly Glovo Credit

Extra Time Off

Work from Home Options

Enhanced Parental Leave

Online Therapy Benefits

Competenze

• 2+ years of experience in high-performance account management.
• Proven track record of exceeding KPIs in a fast-paced environment.

Mansioni

• Build and maintain strong relationships with restaurant partners.
• Analyze data to drive operational excellence and growth.

Conoscenze

Account Management

Data Analysis

Strategic Planning

Problem Solving

Time Management

Formazione

Bachelor’s degree in Business Administration

Bachelor’s degree in Marketing

Bachelor’s degree in Industrial Engineering

Strumenti

Google Suite

Salesforce

Descrizione del lavoro

Are you hungry, ambitious, and looking to turbo charge your career? Say no more!

We’re Glovo, one of the fastest-growing multi-category apps out there. A performance-driven, bold, and restless tech company.

We’re redefining what’s possible, pushing boundaries, and aiming for nothing less than excellence and innovation. To make this happen, we're building a talent house of high-performing teams and creating the largest marketplace in your city, giving you access to anything in minutes!

We can only do so with strongly motivated, efficient, passionate, hardworking, and creative people. Feel identified? Keep reading!

YOUR MISSION:

You will be responsible for building, managing, and growing relationships with top restaurant partners, acting as a trusted consultant to drive their success. You’ll use data-driven insights, industry knowledge, and cross-functional collaboration with other teams to optimize partnerships and maximize business impact.

THE RIDE:

1. Build and maintain strong, long-term relationships with restaurant partners through consistent and proactive communication.
2. Understand partners' business goals and challenges to provide strategic guidance and support.
3. Manipulate and analyze data to drive operational excellence, growth, and profitability for your partners and for Glovo.
4. Drive rapid revenue growth through smart promotions, high-impact marketing activations, and menu optimization.
5. Take ownership of partner revenue performance, driving measurable growth.
6. Collaborate with internal teams to develop and implement customized solutions to meet partners' needs, including Marketing, Operations, Finance, and Customer Service.
7. Take full ownership of the partner onboarding process in the app — from store setup to supporting their first days on Glovo — with a focus on operations, marketing, and sales.

WHAT YOU WILL BRING TO THE RIDE:

1. 2+ years of experience in high-performance account management or business consultancy, preferably in FMCG, food-hospitality, or on-demand delivery industry.
2. Bachelor’s degree in Business Administration, Marketing, Industrial Engineering, or a related field.
3. Motivated by pursuing ambitious goals with timely execution; a proven track record of exceeding KPIs is a plus.
4. Problem solver, data-driven with an analytical approach based on details.
5. Highly organized, proactive, with strong time management and prioritization skills, eager to engage in strategic planning and hands-on execution to drive results.
6. Good knowledge of internal tools such as Google Suite; Salesforce is a plus.
7. Native level of Italian is required, proficiency in English is a plus.

WHAT THE RIDE WILL BRING TO YOU:

• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave.
• Online therapy and wellbeing benefits to ensure your mental well-being.

We’re committed to providing equal opportunities to talent from all backgrounds — all genders, racial/diverse backgrounds, abilities, ages, sexual orientations, and all other characteristics that make you you.