Area Manager

JR Italy; Pavia; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading company in retail seeks a Regional Operations Manager to oversee store operations across the region. The ideal candidate will develop operational plans, monitor performance metrics, and lead a team of store managers. Strong leadership and analytical skills are essential for driving sales and enhancing customer satisfaction. This role requires a minimum of 5 years of experience in operational management, with a focus on retail sectors such as FMCG and fashion. Join us to make a significant impact on our regional growth and success.

Competenze

• Minimum 5 years of operational management experience in retail, including 2 years in regional management.
• Familiar with retail operations in FMCG, fashion, electronics, or beauty.

Mansioni

• Oversee store operations and ensure compliance with company standards.
• Develop regional operational plans and monitor performance metrics.
• Recruit, train, and manage store managers.

Conoscenze

Analytical Skills

Leadership

Result-Oriented

Formazione

Bachelor’s degree

Strumenti

ERP

CRM

POS

Descrizione del lavoro

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• Oversee overall store operations within the assigned region, ensuring all stores comply with company standards and processes.
• Develop and implement regional operational plans, sales targets, and growth strategies aligned with company objectives.
• Monitor and analyze store performance metrics such as sales data, customer traffic, and conversion rates to drive target achievement.
• Identify business issues and propose optimization solutions to continuously improve regional profitability.
• Guide and supervise stores in executing product displays, promotional campaigns, inventory control, and service standards.
• Conduct regular store visits to evaluate operational performance and provide on-site coaching and corrective measures.
• Recruit, train, and manage store managers, building an efficient and results-driven regional operations team.
• Establish talent development pipelines and promote internal advancement of store management personnel.
• Enhance customer satisfaction by monitoring service quality and ensuring a consistent and positive brand image.
• Handle major customer complaints and emergency incidents; collect frontline feedback and participate in strategy refinement.

Job Requirements:

• Education: Bachelor’s degree or above, preferably in Business Administration, Marketing, Retail Management, or related fields.
• Experience: Minimum 5 years of operational management experience in the retail industry, including at least 2 years in a regional management role.
• Industry Background: Familiar with retail operations in sectors such as FMCG, fashion, 3C electronics, beauty, or household products.
• Analytical Skills: Strong data analysis skills with the ability to drive decision-making based on performance metrics.
• Leadership: Proven leadership, organizational, and team-building capabilities.
• Result-Oriented: Highly goal-driven, resilient under pressure, and capable of executing in a fast-paced environment.
• Travel Requirements: Willingness to travel frequently within the region or take on site-based management.
• Technical Skills: Proficient in office software and retail systems such as ERP, CRM, and POS.