Commercial Electrical Service Manager

ZipRecruiter; Napoli; In loco; USD 50.000 - 90.000; Tempo pieno

Descrizione del lavoro

Join a forward-thinking electrical design-build firm as a Service Manager! This dynamic role involves managing projects, ensuring customer satisfaction, and leading a team of technicians. With a focus on quality and innovation, you'll be part of a company recognized as a top workplace. Enjoy a supportive environment that values your contributions, offers competitive benefits, and provides opportunities for professional growth. If you're passionate about electrical systems and ready to take your career to the next level, this is the perfect opportunity for you!

Servizi

100% company-paid Medical, Dental, Vision and Life Insurance

Paid vacation & holidays

401(k) company match

30-day paid sabbatical every 5 years

Stable employment with a growing company

Highly competitive salary

Competenze

• High school diploma with additional technical training desired.
• Minimum 1-2 years experience in a Senior technician role.

Mansioni

• Manage financials and ensure planning for jobs.
• Oversee van stock setup and procurement of materials.
• Ensure customer satisfaction and coordinate job scheduling.

Conoscenze

Technical knowledge of electrical systems

Excellent verbal and written communication

Strong computer skills

Ability to manage multiple technicians

Interpersonal skills

Ability to work under pressure

Formazione

High school diploma

2 years technical training or Construction Management degree

Strumenti

Microsoft Office

Descrizione del lavoro

Job Description

Salary:

InPwr, Inc. is looking for a Service Manager to join our dynamic team!

We are an award-winning electrical design-build firm headquartered in Indianapolis, IN, with offices in Denver, CO, Los Angeles, CA, and Naples, FL. Named a 2019, 2022, 2023, and 2024 Top Places to Work, we believe in building it better, focusing on complex opportunities, and taking the electrical design to the next level, with licenses in over forty states and projects across the nation.

We InPwr people through personal commitment, relentless dedication, and driving results together. Come join our team!

Benefits:

• Medical, Dental, Vision and Life Insurance 100% company paid for employees
• Paid vacation & holidays
• 401(k) company match
• 30-day paid sabbatical every 5 years of employment
• Stable employment with a growing company
• Highly competitive salary

Essential Functions:

• Manages financials, ensures that jobs that require planning and layout receive it, identifies risks and hurdles of each work order, and plans essential resources to minimize any financial slippage.
• Manages Service technician gainshare payout.
• Oversees van stock setup, organization, and supervising the procurement and tracking of materials.
• Recognizes problems early and informs the necessary stakeholders to protect InPwr's installation quality and financial interests.
• Schedules and performs post mortems with appropriate team members on all jobs that are +5-10% above or below the expected margin to ensure mistakes are not reoccurring and best practices are repeatable and celebrated.
• Reviews work orders weekly for each tech and client to identify trends with installation and overall satisfaction.
• Reviews and approves submittals with account manager before requesting client approval.
• Ensures customer satisfaction and solicits customer feedback from all service customers and constant presence sites.
• Communicates with customers and technicians to coordinate job scheduling and site compliance.
• Ensures that project scheduling meets the time goals of the customer.
• Assists with design/build activities when required by customers.
• Provides accurate information to ensure proper project initialization and close-out take place.
• Assures that all permits, licenses, and inspections filings are completed.
• Schedules weekly activities of all assigned personnel.
• Identifies material requirements of projects and works with PC to ensure timely delivery of material for jobs.
• Assists personnel with on-site problems when necessary.
• Prepares project status reports and/or schedules, if applicable.
• Prices, submits to owner, and expedites all change order requests.
• Assures timely completion of punch list items.
• Assures timely submission of accurate as-built drawings, when applicable.
• Responds in a timely manner to employee concerns.
• Reviews and ensures that all reports and paperwork from the field are accurate prior to submitting to data entry.
• Attends job meetings on projects when required.
• Assists in general business development activities.

Working Conditions:

• This position sometimes operates in an office environment but will require regular visits to construction sites.
• Job requires working in all elements, depending on job location and time of year (heat, cold, rain, and snow).
• Must be able to utilize construction site sanitary facilities (Porta-Johns).
• Wear personal protective equipment (hard hat, safety glasses at all times), respirator when required.
• Repetitive use of arms, hands, and fingers.
• Able to work 8 hours per day, 40 hours per week, overtime as required and night shifts.
• All elements inside and out.

Skills and Requirements:

• High school diploma with additional 2 years technical training desired or Construction Management degree.
• Minimum 1-2 years experience in a Senior technician role; prior field experience required.
• Excellent technical knowledge of electrical systems and the NEC.
• Strong computer skills and experience in Microsoft Office products.
• Ability to adjust to rapidly changing priorities and work under pressure.
• Ability to manage and schedule multiple service technicians and projects.
• Excellent verbal and written communication.
• Outstanding interpersonal skills.
• Ability to work in the Naples, FL office, or willingness to relocate.

Working Environment/Physical Demands:

This is a stationary position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, and the ability to adjust focus. The employee must occasionally lift and/or move up to 15 pounds. Employees in this position must be physically able to efficiently perform the essential functions of the position. Candidates must be able to conduct site visits to provide estimates, navigating a variety of conditions and environments.

EEO, Drug-Free Workplace:

Safety has always been our priority. Along with the usual protocols to protect our workforce, vendors, and business partners, we've implemented additional safety standards, specifically in response to minimizing the possibility of transmission of the COVID-19 virus. Along with CDC recommended guidelines associated with hand-sanitization and safe-distancing, we've established procedures to reduce exposure and susceptibility. These include providing personnel with appropriate PPE, limiting non-essential foot traffic, added cleaning protocols, and encouraging open lines of communication for feedback, questions, and concerns.

Employment contingent upon successful completion of background investigation and drug screening. Smoke-free workplace. Drug-free work environment according to Federal Law.

InPwr Inc is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status. Our hiring process includes drug & alcohol screening, E-verify, driving record, and background check. InPwr Inc. is an Equal Opportunity Employer and a Drug-Free Workplace Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

Visit us at www.inpwrinc.com to apply online!