After Sales Account Manager

JR Italy; Padova; In loco; EUR 35.000 - 55.000; Tempo pieno

Descrizione del lavoro

A leading company in the industry is seeking a Sales Manager to enhance business growth through effective customer relationship management and market strategy deployment. The successful candidate will leverage their experience in sales management to drive performance and develop sustainable partnerships with key accounts. This role requires strong analytical, negotiation, and communication skills, along with a focus on client needs and business acumen.

Competenze

• Minimum of 3 years in marketing or sales management, preferably with CRM expertise.
• Strong analytical, negotiation, and communication skills required.
• Availability for business trips.

Mansioni

• Manage the selling process and customer service requests.
• Support market strategy deployment and build partnerships with accounts.
• Monitor market trends and manage the function's budget.

Conoscenze

Customer service

Analytical approach

Negotiation skills

Time management

Problem-solving

Strong communication

Business acumen

Focus on client's needs

Strumenti

CRM management

ERP

Office

Descrizione del lavoro

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The successful candidate achieves targets assigned, manages the selling process, interacts directly with internal peer functions as well as deals directly with selected customers according to the commercial and distribution policies and guidelines.

The successful candidate will:

1. Support market strategy deployment by providing commercial insights for assigned accounts to enhance business growth and process harmonization.
2. Be accountable for the performance of the assigned portfolio and for developing customer prospects in the relevant area.
3. Build effective and sustainable partnerships with existing accounts, ensuring long-lasting relationships with key decision-makers across the customer's organization.
4. Collaborate with the Sales Division and involve subject matter experts across Stevanato Group to foster the company's business model and deliver added-value solutions.
5. Serve as the lead point of contact for all customer service requests and queries.
6. Monitor market trends to identify and seize commercial opportunities for the group.
7. Manage the function's budget in line with business objectives and guidelines.
8. Create effective relationships with current and potential customers to foster growth and commercial opportunities for all stakeholders involved.

Technical Competences:

1. Market and industry understanding, with in-depth knowledge of key consumers and segments.
2. Understanding of customer products and processes.
3. Knowledge of company products and production processes, features, and techniques.
4. Key account planning and project management skills.
5. Customer service and CRM management.
6. Analysis and reporting methodologies, techniques, tools, and applications.
7. Budget management skills.
8. Proficiency with IT tools and applications (ERP, Office, etc.).

Skills and Experience:

1. Minimum of 3 years of experience in marketing or sales management within the account management department, preferably with CRM expertise.
2. Focus on client's needs.
3. Business acumen.
4. Analytical approach.
5. Time management skills.
6. Problem-solving abilities.
7. Accountability.
8. Strong communication skills.
9. Negotiation skills.
10. Availability for business trips.

Type of contract and salary will be based on experience.