3 Giorni Rimasti! Technical Service Engineer

Buscojobs; Lombardia; In loco; EUR 30.000 - 60.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a Service Engineer to provide exceptional pre-sales and after-sales technical support. This role involves assisting customers with troubleshooting, analyzing data to enhance accuracy and satisfaction, and collaborating with various departments to resolve product issues. You will also have the opportunity to travel for on-site support and training, attend industry events, and represent the company at conferences. If you have a strong background in science, particularly in electrical engineering, and possess excellent communication skills, this position offers a chance to make a significant impact in the renewable energy sector.

Competenze

• 3+ years of experience in technical support, preferably in renewable energy.
• Strong communication skills and teamwork spirit.

Mansioni

• Provide pre-sales and after-sales technical support for the sales team.
• Assist customers in fault analysis and troubleshooting via telephone or email.
• Travel to provide on-site support and training to distributors.

Conoscenze

Technical Support

Troubleshooting

Communication Skills

Customer Service Awareness

Formazione

Background in Science

Major in Electricity & Electrical Engineering

Descrizione del lavoro

Responsibilities

1. Provide pre-sales and after-sales technical support for the sales team.
2. Assist customers in fault analysis and troubleshooting via telephone or email.
3. Analyze related data and assist in improving data accuracy and customer satisfaction.
4. Communicate with other departments and report product issues in a timely manner.
5. Travel to provide on-site support and training to distributors and installers.
6. Attend industry conferences and events.
7. Perform other duties as assigned by superiors.

Qualifications

1. Background in science; a major in electricity & electrical engineering is preferred.
2. At least three years of relevant work experience; experience in the renewable energy industry is preferred.
3. Serious attitude, sense of responsibility, and strong resilience to pressure.
4. Strong communication skills, teamwork spirit, and good customer service awareness.

Position: Service Engineer

Location: Milano, Lombardia, IT